Currently Being ModeratedDec 14, 2010 4:27 PM (in response to dtmccl2)RE: HD300 not recognized correctly
I don;t think this is a bug with our POD as much as it is a software that you may have installed on your computers at one point in time.
I googled what you see in device manager and it looks like this was a problem with older MBox devices.
Despite the fact that you have never owned an MBox have you ever plugged one into your computers? Perhaps a friends MBox?
I really think you should contact Digidesign to see how to remove that software from your computer.
Currently Being ModeratedDec 15, 2010 7:08 AM (in response to ricksox)Re: RE: HD300 not recognized correctly
Thanks for the response.
I googled the problem as well, but the problem is that I have never owned, used, or in any way connected an Mbox device to my PC. In fact I did a full hard drive format a couple of weeks ago prior to installing Pro Tools. In addition, the line6 device also shows up as an Mbox on my laptop which has never even had Pro Tools or any other recording software on it. I can give digidesign a shout but since I have never owned one of their products I hadn't done this before.
Currently Being ModeratedDec 17, 2010 12:11 PM (in response to dtmccl2)RE: HD300 not recognized correctly
I believe you but you are the only person that is having this problem with his/her HD300 which leads me to believe the issue is your computer and not the POD.
There's just no way our driver could be detected as an MBox on a computer without some other third party software interfering somehow.
If you'd like, you can send your POD back to us to have a look so we can plug it in to our computers to see if we can recreate it. That's your call. Let us know.
Currently Being ModeratedJul 10, 2011 3:41 PM (in response to ricksox)Re: RE: HD300 not recognized correctly
Hi, it seems I´m the lucky user number 2 with this problem...
Never used an Mbox in this computer... (never used an mbox in my life)...
My OS is Windows XP SP3.
Have you solved this issue??