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2697 Views 14 Replies Latest reply: Nov 17, 2011 1:34 PM by bobadler RSS
rickk6 Just Startin'
rickk6
15 posts since
Aug 17, 2010
Currently Being Moderated

Feb 2, 2011 1:50 PM

SD Card

Spider Jam's "Erase SD-Card Recording" does not work.  Says there is "No Rec in Line 6 Folder" even though I do have recordings on the card and have downloaded them on my computer.  The only way I can clear the SD-Card is to Format it.  I  was advised to reinstall my Flash Memory (2.09 Firmware) due to cracking noises on recordings.  I downloaded the 2.09 version (which I already had in my Jam) and transfered it to my SD-Card.  When ready to install in Jam I get a message that says "Firmware not found in Root Directory" although I do have it on my SD-Card.  How do I fix this?  Could I have a bad SD-Card?  

Tags: jam, spider
  • Buy-a-Fender Iknowathingortwo
    Buy-a-Fender
    426 posts since
    Jul 25, 2008
    Currently Being Moderated
    Feb 2, 2011 2:06 PM (in response to rickk6)
    Re: SD Card

    possibly

     

    have you gone through this information?

     

    http://www.joesjamblog.com/save2.html#sdcards

     

    http://www.joesjamblog.com/save3.html

    • rickk6 Just Startin'
      rickk6
      15 posts since
      Aug 17, 2010
      Currently Being Moderated
      Feb 2, 2011 2:18 PM (in response to Buy-a-Fender)
      Re: SD Card

      Yes, I've read thru JoeJamBlog.  I've downloaded ver 2.09 from line 6 and transfered file to sd card.  Apparently amp does not recognize firmware on sd card.  The other problem is amp won't let me erase recordings on sd card.  Only way to remove recordings on sd card is to format the card.

      • Buy-a-Fender Iknowathingortwo
        Buy-a-Fender
        426 posts since
        Jul 25, 2008
        Currently Being Moderated
        Feb 2, 2011 2:23 PM (in response to rickk6)
        Re: SD Card

        have you tried formatting the card with the Spider Jam?

         

        from the Advanced User Guide:

         

         

         

        It’s best to start out with a new 1 GB or 2 GB SD card. If you have an existing card, that’ll work fine, but make sure you’ve backed up any saved files on the card first, because when you format your card, all your files will be erased. The main reason to format your SD card is to ensure your card is set up with the JM4 filing system. It’s also a good way to get a fresh start in organizing your sessions. To format your SD card, follow these steps:

        Insert an SD card (up to 2 GB) into the SD card slot on the Spider Jam rear panel.•

        Press the •

         

         

        SAVE

        button; you’ll see a list of menu items in the LCD.

        Turn the wheel and navigate to •

         

         

        Format Card

        , then press the R Arrow to format.

        Press the Up Arrow to confirm "•

         

         

        Yes

        ". The format process will take a few seconds.

        • Buy-a-Fender Iknowathingortwo
          Buy-a-Fender
          426 posts since
          Jul 25, 2008
          Currently Being Moderated
          Feb 2, 2011 2:27 PM (in response to Buy-a-Fender)
          Re: SD Card

          if you are trying to reinstall FW.BIN make sure ther eis absolutely nothing else on the card

           

          Once that is done then reforamt the card with it in the SJ

           

          That should make a folder on the SD card where the recordings will be placed. It almost sounds like your recording are getting on the card but not where the SJ wants them to be

           

          If all else fails hang on until Joe chimes in here and see what he has to say

        • rickk6 Just Startin'
          rickk6
          15 posts since
          Aug 17, 2010
          Currently Being Moderated
          Feb 2, 2011 2:34 PM (in response to Buy-a-Fender)
          Re: SD Card

          I've formatted the card numerous times in the Jam.  I even formatted the card with the ver. 2.09 in it and transferred the firmware once again to the sd card.  The Jam still does not recognize the firmware.  I love the Jam but with all the miserable sounding cracking noises on my recordings and now this attempt at trying to correct that by reinstalling the flash memory is becoming a real pain.  Last time I phoned Line 6 support I wait well over 45 mintues for a tech and lost connection once in the process.  Not fun!

          • Buy-a-Fender Iknowathingortwo
            Buy-a-Fender
            426 posts since
            Jul 25, 2008
            Currently Being Moderated
            Feb 2, 2011 3:13 PM (in response to rickk6)
            Re: SD Card

            sounds like you're doing all the right stuff

             

             

            have you tried a different SD card?

            • rickk6 Just Startin'
              rickk6
              15 posts since
              Aug 17, 2010
              Currently Being Moderated
              Feb 3, 2011 8:46 AM (in response to Buy-a-Fender)
              Re: SD Card

              No, I'll just buy another card and hope that it does the trick.  Guess it's trial and error when it comes to purchasing the correct card.  Would be nice if Line 6 would advise which cards to buy or include one with the SJ.    Thanks for the help though. 

  • joegillespie Gear Head
    joegillespie
    795 posts since
    Mar 31, 2007
    Currently Being Moderated
    Feb 2, 2011 3:19 PM (in response to rickk6)
    Re: SD Card

    The Spider Jam is very fussy about the brand and size of SD cards. I have not had problems with any brands but I do know some people who have. A SanDisk 2Gb card always seems to work. Sometimes, you need to run the formatting procedure multiple times (10 is not unusual). Then you copy the FW.BIN file to the SD card and run the MD5 Checksum utility on the file on the card to make sure that no corruption has taken place.

     

    Anyway, to address your first problem, not being able to erase files. If the files you copied from your computer (into a LINE6 directory) on the SD are not of the correct spec, the Spider Jam will not recognize them

     

    WAV, Mono, 16bits, 44.1Khz. If you have stereo WAV files or MP3s, it will not work. Also you have to be aware of the 8.3 filenaming convention used in FAT16 file system, for example, SDCARD\LINE6\FILENAME.WAV is a legitimate path SDCARD\SOMEOTHERFILENAME.WAV is not.

    • rickk6 Just Startin'
      rickk6
      15 posts since
      Aug 17, 2010
      Currently Being Moderated
      Feb 3, 2011 8:43 AM (in response to joegillespie)
      Re: SD Card

      Apparently SJ is fussy.  It must be my PNY Optima 2GB SD card.  I just read a few reviews on Amazon that this card has problems.  Guess I'm one of the lucky ones to purchase the wrong card.  It sure would be nice if Line 6 would advise which cards to buy or include the card with the amp.  I'm willing to pay more for a sd card just to avoid problems like this.  Joe, I've done all you've said.  I really appreciate your website and have followed your instructions but the Jam still fails to read the FW.BIN file from the card. 

       

      The downloaded FW.BIN file passed the MD5 Checksum test and I've formatted numerous times but still the Jam reads "Firmware Not Found in Root Directory." 

       

      I've not copied any files from my computer.  All recording files are from Jam in the appropriate Wav, Jam, bits etc.   Once I download a recording from Jam to sd card the Jam will not then erase the recording as it says "No Rec in Line 6 Folder."  Only way to delete the recorded file in sd card is to format the card which I've done dozens of times.  Oh well, I'll just buy another card. 

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Feb 3, 2011 3:29 PM (in response to rickk6)
    RE: SD Card

    Hi,

       

      Sorry to hear that you are having so many problems updating the Spider Jam.

       

      The card that we use in the lab is a Sandisk 2GB SD card like this one:

       

      http://www.amazon.com/SanDisk-Standard-Memory-Canon-PowerShot/dp/tech-data/B000VR1TGQ

       

      Thanks,

      David

      Line 6 Customer Support

  • bobadler Just Startin'
    bobadler
    3 posts since
    Sep 21, 2011
    Currently Being Moderated
    Nov 17, 2011 1:21 PM (in response to rickk6)
    Re: SD Card

    What a bunch of crap. Does it really need to be this hard to get a stupid SD to work.

    • TheRealZap Expert Line 6 User
      TheRealZap
      11,829 posts since
      Dec 22, 2006
      Currently Being Moderated
      Nov 17, 2011 1:23 PM (in response to bobadler)
      Re: SD Card

      this is your first post... we have no idea how hard its been for you....

      why don't you start your own post and then we can help make it easy for you....

  • bobadler Just Startin'
    bobadler
    3 posts since
    Sep 21, 2011
    Currently Being Moderated
    Nov 17, 2011 1:34 PM (in response to rickk6)
    Re: SD Card

    With all do respect I dont have to start my on post, my problems are exactly the same a countless others on this board. I have spent this afternoon trying all the remedies that the fine folks on this forum have suggested, to no avail.

    What I cant figure out is, clearly this problem exists through multiple equipment platforms and has now for quite awhile. Why has Line6 not been able to come up with a clear remedy to these problems. Better yet why were these products released in the first place.

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