Currently Being ModeratedApr 24, 2011 11:52 AM (in response to LordSicao)Re: problem with tuner and toe switch
I'm not sure at this point regarding your Tuner problem, but the Expression Pedal Toe Switch is known to be quite hard to operate at first.
For the Exp Pedal Toe Switch you really have to stand to get sufficient pressure; press down on the toe-end of the pedal and kind of lean forward thereby applying more pressure and the button should click and switch the function between Exp 1 and Exp 2. It is a 'knack' that needs to be learned - it's not hard to learn BTW, and once learned you should get 100% reliability.
I'll re-read your Tuner issue so I'm sure I understand it, and I'll test on my HD500.
Tested the Tap/Tuner switch here for the purposes of replying here - and holding it down changes to Tuner mode every time for me. That therefore does look more like you may have a hardware fault, which is covered under Line 6's 12 month warranty, however you would need to return your HD500 to Line 6 in the US at your cost as that's where your warranty is valid.
Currently Being ModeratedApr 24, 2011 2:42 PM (in response to Nick_Mattocks)Re: problem with tuner and toe switch
Thanks for the reply,
i uploaded some videos showing what i mean!
In the first one, you can see that the toe button doesnt work. (Rarely it works only once or twice and then stops working)
In the 2nd video, i'm trying to use the tuner but it automatically goes back.
Currently Being ModeratedApr 26, 2011 3:58 AM (in response to LordSicao)Re: problem with tuner and toe switch
From your videos I believe your unit is faulty. You have tried re-flashing the firmware already I believe? The only other thing you could possibly try is to reset the unit's Global parameter settings and to do that you must hold down the left button on the 4 way Nav Pad whilst you power the unit on.
if that doesn't work, I think you will need to send your HD500 to an authorised Service Centre for diagnosis and repair. This will mean shipping it back to the US at your expense if you decide to get it repaired under warranty, or taking it to a local authorised Service Centre in Brazil and paying for parts and labour to get it repaired. I don't know what your shipping costs might be, but I would think that it will be less costly for you to return it to Line 6 in the US at a guess.