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1197 Views 6 Replies Latest reply: Jun 10, 2011 11:08 AM by stringwlker RSS
stringwlker Just Startin'
stringwlker
7 posts since
Nov 6, 2007
Currently Being Moderated

Jun 2, 2011 11:49 PM

Pod Farm fails to install, Win 7 x64

Hi there,

 

Earlier today, I downloaded the PODFarmv2.50Installer.exe from your website.  Attempting to execute the file gives me an error message: "The version of this file is not compatible with the version of Windows you're running.  Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."  Attempting to install the program via Monkey fails with an even less descriptive error, saying simply that it failed and that I would be redirected to the Line6 website to manually download and install the file.

 

Thanks,

Strngs

Tags: error, farm, install, 64, windows
  • stringwlker Just Startin'
    stringwlker
    7 posts since
    Nov 6, 2007
    Currently Being Moderated
    Jun 7, 2011 1:33 PM (in response to stringwlker)
    Re: Pod Farm fails to install, Win 7 x64

    Has anyone else had this problem?  I am guessing that there are folks out there who successfully run Pod Farm 2.5 in Win 7 64... did you guys have to do anything special to get installed?

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jun 9, 2011 12:03 PM (in response to stringwlker)
    RE: Pod Farm fails to install, Win 7 x64

    Hey stringwlker,

       

      Many Line 6 users that have successfully installed POD Farm 2.5 on their Windows 7 computers. The error you are experiencing sounds like they are due to an internet connection issue. Please make sure that you are not using any sort of antivirus/firewall software when trying to download the file. In addition try bypassing any wireless internet connection and router and use a wired connection between your modem and your computer. Please make sure that you are not trying to use any sort of satellite or tethered internet connection, as they are not supported for downloading files properly.

    • stringwlker Just Startin'
      stringwlker
      7 posts since
      Nov 6, 2007
      Currently Being Moderated
      Jun 10, 2011 3:11 AM (in response to Line6Don)
      Re: RE: Pod Farm fails to install, Win 7 x64

      Are you suggesting that the file(s) that I've downloaded are corrupt, or that the install is failing because it can't pull further files off the internet correctly?

       

      I've tried downloading the install file manually several times from two different computers (which hurts on a connection w/ a small bandwith cap), in addition to allowing the Line 6 Monkey download and install.  All cases are failing in the way described.  If you think the file I've downloaded is corrupt, could you perhaps provide a checksum or hash for the file to help me verify the file's integrity?

       

      Thanks,

      Strngs

  • Line6Hugo Line 6
    Line6Hugo
    6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Jun 10, 2011 8:56 AM (in response to stringwlker)
    RE: Pod Farm fails to install, Win 7 x64

    Here is the link to our MD5 checksum utility which can also be seen at the bottom of the web page stating that your download has started:

       

      http://line6.com/software/?submit=Show%3A&name=MD5ChecksumUtility&hardware=All&os=All

       

      Regards,

       

      Line6Hugo

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jun 10, 2011 8:59 AM (in response to stringwlker)
    RE: Pod Farm fails to install, Win 7 x64

    Hey stringwlker,

       

      Please follow the link below to download the Checksum utility software to check your download for corruption:

       

      http://line6.com/software/readeula.html?rid=24

       

      Keep trying to download the file using different computers and internet connections until you are able to successfully install the file onto your Windows 7 computer.

  • stringwlker Just Startin'
    stringwlker
    7 posts since
    Nov 6, 2007
    Currently Being Moderated
    Jun 10, 2011 11:08 AM (in response to stringwlker)
    Re: Pod Farm fails to install, Win 7 x64

    Thanks, guys!

     

    Amazingly, all the files that I had downloaded were indeed corrupt.  The checksums were all identical, but they didn't match the ones on the website today.  Today's download seems to have installed without a hitch.

     

    Thanks again,

    Strngs

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