Community: Crash report for Line 6 Monkey v1.41

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966 Views 3 Replies Latest reply: Jul 6, 2011 11:40 AM by ak5606

ak5606

3 posts since
May 1, 2006

Currently Being Moderated

Jul 3, 2011 8:54 AM

Crash report for Line 6 Monkey v1.41

Please see the attached error log for Line 6 Monkey v 1.41

Attachments:

Line 6 Monkey.crash.log (5.7 K)

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Tags: pod, xt, pro, monkey, v1.41

Line6david
5,196 posts since
Jan 27, 2010

Currently Being Moderated

Jul 5, 2011 10:21 AM (in response to ak5606)
RE: Crash report for Line 6 Monkey v1.41

Hi,

Is monkey crashing on start up or while you are trying to update your software?

Have you tried uninstalling/reinstalling the Line 6 Software on your computer?

Thanks,
David
Line 6 Customer Support

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- ak5606
  3 posts since
  May 1, 2006
  
  Currently Being Moderated
  
  Jul 6, 2011 11:37 AM (in response to Line6david)
  Re: RE: Crash report for Line 6 Monkey v1.41
  
  Hi,
  
  I just tried your advice and uninstalled the program but it still crashes. The error message appears when it says 'Checking MIDI devices' and a little progress bar appears where it says 'Searching for all devices'. After that it crashes.
  
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  - ak5606
    3 posts since
    May 1, 2006
    
    Currently Being Moderated
    
    Jul 6, 2011 11:40 AM (in response to ak5606)
    Re: RE: Crash report for Line 6 Monkey v1.41
    
    Hi,
    
    I found the problem: I have a MIDI keyboard plugged into my PC via USB as well and I tried running the software after turning the keyboard off. That solved the problem. It seems the software got confused between the two MIDI devices.
    
    Thanks for the help!
    
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