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1688 Views 8 Replies Latest reply: Jul 22, 2011 4:25 PM by Line6Hugo RSS
sketterman Just Startin' 6 posts since
Oct 16, 2010
Currently Being Moderated

Jul 17, 2011 4:29 PM

Cannot Updated Flash Memory on POD XT

Hello,

 

I only recently found out about Line 6 Edit, and am now in the process of using it. I have downloaded and installed Monkey, as well as L6 Edit. I created this account, and registered my POD XT.

 

** I have included a screen capture to help with these issues ***

 

When I opened up Monkey, I went ahead and downloaded the drivers, and then I updated the USB firmware. Now, when I try to update the Flash Memory, I do not have the ability to update it. When I highlight the Flash Memory option in Monkey, the "Update Selection" box is greyed out, and there is a ? to the left of "Flash Memory".

 

Also, when I run Line6 Edit, I only get a "Midi Devices" dialogue box, which shows my PODxt along with a giant yellow ?. If I click "OK", this box disappears and immediately re-appears. Clicking the "add" button only gives me the option to add a MIDI device (I am using USB), and clicking refresh will bring up the same thing.

 

I tried powering down my machine, reinstalling the software, and various different "startup procedures" (ie, turn on the POD first, then open Line6 edit / Open Line 6 edit first, then turn on the POD) and nothing seems to work.

 

The image is attached. Any assistance would be greatly appreciated, and thanks for reading.

 

Shaun

Attachments:
  • TheRealZap Expert Line 6 User 11,829 posts since
    Dec 22, 2006
    Currently Being Moderated
    Jul 17, 2011 4:33 PM (in response to sketterman)
    Re: Cannot Updated Flash Memory on POD XT

    try a different usb port, this should re-initialize the driver.

  • Anse Just Startin' 26 posts since
    Sep 5, 2008
    Currently Being Moderated
    Jul 18, 2011 4:21 AM (in response to sketterman)
    Re: Cannot Updated Flash Memory on POD XT

    I very recently experienced the same problem.This was solved by an uninstall of Line 6 Edit ,clean up of the registry (I use a freeware program called Crap Cleaner) and then a reinstall.

    I still have problems with digital artifacts (like a strange language in the background of the forum screens) and also Line 6 Edit and Gearbox crashing when rearranging and transferring tones.

    I am able to use my XT just fine,seems to be a Windows 64 bit issue.

    If I recall correctly you must recieve a support ticket for direct help from Line 6,and I wouldnt hold my breath.Try cleaning your registry with one of the free programs available.Hope I was of assistance.

  • Line6Hugo Line 6 6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Jul 22, 2011 4:25 PM (in response to sketterman)
    RE: Cannot Updated Flash Memory on POD XT

    sketterman,

       

      I suggest putting the PODxt into SAFE MODE, then, attempt to re-install or update the flash memory on the PODxt.

       

      This can be done by holding the first of the 4 soft black buttons under the LCD screen (leftmost) as you power on the PODxt.  The display should read SAFE MODE.

       

      Once in this mode, connect to Line 6 Monkey and check to see if you can update or re-install the flash memory.

       

      If the problem persist, I suggest trying on a different computer to isolate the problem.

       

      Regards,

       

      Line6Hugo

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