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1497 Views 5 Replies Latest reply: Sep 5, 2012 3:54 PM by rgiltaca RSS
Atheist-666 Just Startin'
Atheist-666
26 posts since
Aug 9, 2011
Currently Being Moderated

Sep 25, 2011 7:04 AM

Problems with my Pod Studio UX2

After several sound drop outs that occured while playing guitar or listening to music or reording in Cubase I lowered the cpu usage in podfarm to the absolute minimum and maximized the audio buffer to 4096 bytes while the bit depth is 24 bits.

But now after some hours of listening to music with winamp the pod just stops doing anything. Replugging doesn't help because its blinking red. I can't use my sound onboardchip then, winamp crashes everytime then. After rebooting the system it seems to work. But without regrets this isn't what I expected from the UX2. Also the program RiffWorks seems to be out of rhythm after changing cpu usage and buffer. Also Audacity stutters. I will try on my notebook with default settings with 2 gigs more ram, which seems to work better at the moment. But this sh*t.

 

I need some useful help, because playing guitar doesn't make fun that way.

And please don't help with the information file for configuring the computer this time. I bought the pod because it is a soundcard which should work with older machines as well. Otherwise I would have bought a second computer for recording and had no need for the UX2.

 

Thanks

Tags: pod, usb, ux2, cubase, problem, studio, pod_farm, podfarm
  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Sep 27, 2011 4:30 PM (in response to Atheist-666)
    RE: Problems with my Pod Studio UX2

    Hi,

       

      This issue could be related to a number of things. First check your connections.

       

      Have you tried connecting to different USB Ports?

       

      Are you using a USB hub?

       

      Make sure you have the latest drivers installed:

       

      http://line6.com/software/

       

      Then try the optimizations in our USB Troubleshooting Guide:

       

      http://line6.com/community/docs/DOC-4282

       

      Thanks,

      David

      Line 6 Customer Support

       

    • Line6david Line 6 Support
      Line6david
      5,196 posts since
      Jan 27, 2010
      Currently Being Moderated
      Sep 30, 2011 4:23 PM (in response to Line6david)
      Re: RE: Problems with my Pod Studio UX2

      Hello,

       

      It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support ticket. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!

       

      Line 6 Support

    • mattwildchild Just Startin'
      mattwildchild
      2 posts since
      May 28, 2010
      Currently Being Moderated
      Jul 31, 2012 7:10 PM (in response to Line6david)
      Re: RE: Problems with my Pod Studio UX2

      Dear David,

       

      It appears I have the same problem but cannot solve it. I will list the problems I have been encounting with my UX2 and hope you can help me solve them.

       

      - First of all, the UX2 crashes quite often: indeed, it happens a lot that it actually disconects from POD Farm, i therefore have no more sound (from my guitar/mp3/all audio interface etc) - I always have to go to File/Preferences/Hardware/Line 6 Audio MIDI Device - then the sound gets back - It is very frustating, especially when recording music and playing over a song -

       

      - Second of all, I have recently encountered some problems with the buffer time - When I add an MP3 file to Audacity and record, it sounds good while I am playing, but as soon as I try and hear how the recording was, my track is always late (sometimes one third of a second) and it is very frustating too. I have been using the Line 6 UX2 for over 4 years now and never experienced this problem with buffer time.

       

      I have indeed reinstalled everything last week, in order to solve the first problem I have mentioned you (sound dropping out), but the first problem is still occuring, and now the buffer time issue just appeared. Kindly advise me the best buffer time/CPU usage setting I should usee in order to have the most accurate buffer time - I should mention I am not really good with the gear talks so this is why i com to you.

       

      I hope you can find a solution to this.

       

      I am planning to get the HD Pro 500 in a while - it this comparable to the Axe FX? The latter is simply way to expensive for me.

       

      Thank you and best regards

       

      Matthias

      Youtube Channel: http://www.youtube.com/user/mattwildchild?feature=mhee

      • Atheist-666 Just Startin'
        Atheist-666
        26 posts since
        Aug 9, 2011
        Currently Being Moderated
        Aug 26, 2012 1:48 PM (in response to mattwildchild)
        Re: RE: Problems with my Pod Studio UX2

        I solved it !!!!


        I resetted the BIOS (not like tried before with setting it to defaults in the BIOS itself of my computer, i made it with the jumper on the mainboard), because of another problem with temperatures in my new  flat. After that it worked perfectly, and so it does at the moment. I configured the BIOS the same way it was before, but it works!!! I think it might be something wit USB ID's or something like this, what must have changed....

  • rgiltaca Just Startin'
    rgiltaca
    1 posts since
    Jul 3, 2012
    Currently Being Moderated
    Sep 5, 2012 3:54 PM (in response to Atheist-666)
    Re: Problems with my Pod Studio UX2

    Hey!! I thought I would add this entry.

     

    I was having a triple pop every 6 seconds or so when I used my new UX2. I can't tell you how ****** off that made me. Anyway, after about 4 months of it sitting doing nothing I finally made the commitment to try to get it going. I tried getting rid of the USB hub, updating all the drivers, doing various Windows 7 tweaks, updating the bios, changing the buffer...all that. Nothing worked. I went through the Line 6 list of things to turn off.

     

    It was fixed when I disabled my ethernet card. This stuff will drive you crazy but give that a try. The interface is really quite good and the Pod Farm sounds are screaming awesome. I'm now happy but it wasn't easy.

     

    Take care!!!

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