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391 Views 6 Replies Latest reply: Mar 6, 2013 5:30 PM by TheRealZap RSS
paulm_80526 Just Startin'
paulm_80526
1 posts since
Aug 27, 2007
Currently Being Moderated

Oct 25, 2011 6:25 AM

Trouble with GearBox programming X3 Live to set JTV Preset model

Hi Folks - new to this forum. I looked around for an answer to this, but couldn't find anything...

 

My trouble is this: I have an X3 Live and JTV-69. I am trying to enable the patch changes using GearBox 3.72.0 to switch the JTV Guitar Model, but having trouble. I have enabled Global Control and am able to set the Variax model for a patch directly from the X3 Live. But, When I try to do this from GearBox, it actually changes the model to "DONT FORCE MODEL", despite the fact I have selected a valid model in the drop down in the Variax pane in GearBox.

 

I would be OK with setting the Variax model manually using the X3 Live, but whenever I write a patch, it resets the model to "DONT FORCE MODEL". Kind of a pain!

 

Any thoughts?

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Oct 28, 2011 9:48 AM (in response to paulm_80526)
    Re: RE: Trouble with GearBox programming X3 Live to set JTV Preset model

    We hadn't heard of this until your thread posting; Hugo and I were able to confirm this behavior.

     

    GearBox 3.72 was released prior to the release of the JTV guitars; in your particular case GearBox is the required software editor for use with a POD X3 Live/Pro units. The current workaround would be to not have GearBox running while re-assigning and saving your desired JTV model associations to whatever X3L patches.

     

    We're logging a bug for this and adding this finding to the JTV Knowledge Base Documentat: http://line6.com/support/docs/DOC-2265. Sorry about the inconvenience regarding the GearBox software behavior.

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Nov 2, 2011 11:56 AM (in response to paulm_80526)
    RE: Trouble with GearBox programming X3 Live to set JTV Preset model

    Hey paulm_80526,

       

      It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered and close this thread. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly.

       

      Thanks!

  • dzobels Just Startin'
    dzobels
    6 posts since
    Sep 24, 2008
    Currently Being Moderated
    Mar 5, 2013 6:56 PM (in response to paulm_80526)
    Re: Trouble with GearBox programming X3 Live to set JTV Preset model

    It was great that you pointed this out two years ago and that Line6 posted a notice about it with an inconvenient workaround a year-and-a-half ago.  Still, it seems an awfully long time for there to be no software patch fix.  Is this what I can expect from Line6 support?  I love my new JTV-59, but this is an unnecessary pain

    • TheRealZap Expert Line 6 User
      TheRealZap
      11,829 posts since
      Dec 22, 2006
      Currently Being Moderated
      Mar 5, 2013 7:50 PM (in response to dzobels)
      Re: Trouble with GearBox programming X3 Live to set JTV Preset model

      there is no active development for the x-series....there will never be a patch.

       

      ... other than buying an HD pod....

      and yes... this is what you can expect from line6 or any other manufacturer when it comes to equipment 7+ years old.

      • brue58ski Just Startin'
        brue58ski
        287 posts since
        Jan 24, 2007
        Currently Being Moderated
        Mar 6, 2013 5:18 PM (in response to TheRealZap)
        Re: Trouble with GearBox programming X3 Live to set JTV Preset model

        " this is what you can expect from line6 or any other manufacturer when it comes to equipment 7+ years old."

         

        I understand that but when "fully compatible" is mentioned as part of the reason to buy something then you need to spend whatever time it takes to fix what, in this case, appears to be a relatively simple problem.  They've promised stuff before and then "forgotten" about it.  Variax bass/Workbench compatibility is one that still sticks in my craw since it was a large reason why I purchased a Variax bass (there is no compatibility).  They need to stop that bull**** and fulfill the things they say they will be giving us.  It's a matter of integrity and honor.  Not that they have to.  Yes you can make the JTVariax work with the X3 after jumping through several hoops but I did all of my patch building through Gearbox and it was partly because of the promised compatibility that I purchased one.

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