Currently Being ModeratedNov 20, 2011 9:55 AM (in response to Deathwalker)Re: My laptop swiches off when I connect my POD HD 500.
My OS is Windows 7 ultimate 32bit. Also it used to work for 2 months. But then one day I got this problem
Currently Being ModeratedNov 21, 2011 4:32 PM (in response to Deathwalker)RE: My laptop swiches off when I connect my POD HD 500.
This issue could be related to a number of things. First check your connections.
Have you tried connecting to different USB Ports?
Are you using a USB hub?
Make sure you have the latest drivers installed:
Then try the optimizations in our USB Troubleshooting Guide:
Line 6 Customer Support
Currently Being ModeratedNov 22, 2011 4:07 AM (in response to Line6david)Re: RE: My laptop swiches off when I connect my POD HD 500.
Are you just copying clichés and patterns or are you trying to solve my problem? I've written in my first post that I tried all usb ports(3+4), on two notebook's, and I've deleted and intalled the drivers about 20 times, and also I deleted all line 6 associated files, and then cleaned my registry, but it didn't help. I've read the suggestions people in the community wrote before posting here. None of them helped. And also, I'm not using a USB hub.
Currently Being ModeratedNov 22, 2011 4:54 AM (in response to Deathwalker)Re: My laptop swiches off when I connect my POD HD 500.
Are you sure that these laptops have USB 2? HD needs USB 2
Currently Being ModeratedNov 22, 2011 6:16 AM (in response to DeanDinosaur)Re: My laptop swiches off when I connect my POD HD 500.
Yes, I'm absolutly sure that both have USB 2. My POD HD used to work for several months and everything was OK.
Currently Being ModeratedNov 28, 2011 11:28 AM (in response to Deathwalker)RE: My laptop swiches off when I connect my POD HD 500.
If it used to work on the same laptop and now it doesn't, something must of changed on the laptop. Did you apply any software or hardware updates to your computer around the time you started to experience this?
Another thing to check on is your Windows power saving options. If this happens to you while running on battery power it is possible that there is USB power saving option enabled that is limiting USB bandwidth, try and disable this setting to see if it helps.
You also mentioned that there was an issue with 2 out of the 3 USB cables you tried, you might want to try getting a new to eliminate the possibility of it being related to the cable itself. I would also suggest to retry the connection to the additional laptop using the new USB and all available USB ports to help determine if the problem is related to the computer's USB connection or the POD HD500 hardware.
Currently Being ModeratedDec 1, 2011 4:02 AM (in response to Deathwalker)Re: My laptop swiches off when I connect my POD HD 500.
Are you plugged in or running on battery? Win 7 has a default to shut this device off if running on battery make sure you power cord is plugged in all the way - set up your power settings to run the pgm even if running on battery and battery gets low - there maybe a conflict there.