Community: Pod Farm 2.51 not receiving input audio from Toneport UX1

Up to Discussions in POD Farm / POD Studio / TonePort

191 Views 4 Replies Latest reply: Dec 13, 2011 5:06 PM by Line6david

JonnyExplosion

6 posts since
Sep 5, 2011

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Dec 1, 2011 8:48 PM

Pod Farm 2.51 not receiving input audio from Toneport UX1

I had just installed all drivers for toneport ux1, pod farm 1 and pod farm 2 with updates to version 2.51 in addition to the latest version of Monkey. No updates are shown in Monkey. The device is hooked up properly to my computer, and green light is on the device. Audio was being transmitted earlier, but suddenly the sound dropped off and no signal is being received in Pod Farm. I've disconnected the device several times and restarted my computer.

When audio was being received prior to complete drop off, there were sporadic moments of signal lag. What could explain all these occurences, and how can I fix it?

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Line6Tony
1,917 posts since
Jan 16, 2007

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Dec 6, 2011 11:51 AM (in response to JonnyExplosion)
Re: Pod Farm 2.51 not receiving input audio from Toneport UX1

I checked your account and see that the UX1 does not have the POD Farm 2 license active, even with the UX1 and your Vista PC authorized. Also, with you saying no updates are shown in Monkey, does this mean everything in Monkey is showing as updated? Please clarify.

Please unplug all unneccessary USB devices, reboot, then connect the UX1 and run the License Manager. Afterwards, see how the UX1 acts first with system sounds and streamnig audio like youtube. Then try POD Farm 2.51 and tell us the results.

To help us determine if this is a configuration issue, please try to install and use the UX1 on another computer. We have an FAQ full of suggestions to clear up configuration issues if it comes to that: http://line6.com/support/docs/DOC-4282

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- JonnyExplosion
  6 posts since
  Sep 5, 2011
  
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  Dec 8, 2011 1:17 PM (in response to Line6Tony)
  Re: Pod Farm 2.51 not receiving input audio from Toneport UX1
  
  Actually my UX1 is authorized for Pod Farm 2. The UX1 device began receiving the guitar signal after I reinstalled all the line 6 software and reinstalled Monkey, updated drivers, and installed only Pod Farm 2 and not Pod Farm 1.
  I'm currently running v2.51 and it's working fine as of now.
  
  Thanks for your help.
  
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Line6david
5,196 posts since
Jan 27, 2010

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Dec 13, 2011 5:05 PM (in response to JonnyExplosion)
Re: Pod Farm 2.51 not receiving input audio from Toneport UX1

Hi,

Glad to see that the issue is resolved. Let us know if you need anything else.

Thanks,
David
Line 6 Customer Support

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Line6david
5,196 posts since
Jan 27, 2010

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Dec 13, 2011 5:06 PM (in response to JonnyExplosion)
RE: Pod Farm 2.51 not receiving input audio from Toneport UX1

USer fixed issue by reinstalling.

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Dec 1, 2011 8:48 PM

Pod Farm 2.51 not receiving input audio from Toneport UX1

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