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51 Views 2 Replies Latest reply: Dec 20, 2011 11:59 AM by Line6Don RSS
patmccarthy Just Startin' 1 posts since
Apr 30, 2006
Currently Being Moderated

Dec 11, 2011 4:42 AM

Flextone 3 controls have a delay before taking effect

Does anyone know if this is normal?All of the controls react very slowly, a good 3 or 4 seconds after i move them. There is also an occasional volume drop.

Any suggestions would be welcome.

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010

    Hi,

     

    I haven't heard of this issue before. It could be a hardware related issue but try a factory rest and see that helps the behavior:

     

    hold the A and D Buttons while powering up for 8 seconds.

     

    Thanks,

    David

    Line 6 Customer Support

  • Line6Don Line 6 Support 5,275 posts since
    Mar 14, 2011

    It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

       

      In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut:

       

      http://line6.com/account/tickets/view/

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

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