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113 Views 1 Reply Latest reply: Mar 12, 2012 9:16 AM by Kneehow RSS
onmyway1981 Just Startin' 3 posts since
Feb 24, 2012
Currently Being Moderated

Feb 24, 2012 3:01 PM

G-30 WIRELESS SET

I RECENTLY BOUGHT A YOUR WIRLESS G-30, i WAS EXTREMELY HAPPY WITH IT, i HAVE HAD IT FOR ABOUT 2 WEEKS, WE HAVE HAD 3 REHEARSALS, AND ON THE THE 3RD ONE,

I WAS SETTING UP MY GEAR. I WENT TO SLIP MY G30 RECIEVER ONTO MY GUITAR STRAP AND THE CLIP BROKE RIGHT OFF THE BACK, NOW FOR 300+ DALLORS, I WOULD NOT EXPECT THE CLIP TO BREAK, IS THIS COMMON? NOW I HAVE TO PUT THE THING IN MY POCKET, AND RISK HITTING ONE OF THE BUTTON IN MY POCKET, IS THIS SOMETHING THAT A SERVICE CENTER WILL FIX. I FEEL THIS IS SOMETHING THE COMPANY SHOULD LOOK INTO MAKE A BETTER CLIP, FOR 300 THAT WAS A JOKE!!!!!!!!!

  • Kneehow UberGuru 6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Mar 12, 2012 9:16 AM (in response to onmyway1981)
    Re: G-30 WIRELESS SET

    We've created a support ticket for you so we can resolve this issue offline. Please respond to the ticket. Thank you...

     

    A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

    http://line6.com/account/tickets/view/

     

    What is a Support Ticket?

    http://line6.com/community/docs/DOC-1422

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