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136 Views 3 Replies Latest reply: Apr 10, 2012 4:31 PM by Line6Don RSS
januelyee Just Startin' 6 posts since
Nov 2, 2011
Currently Being Moderated

Mar 28, 2012 9:04 AM

Repair

Hi all,

      I recently bought a backtrack+mic.  Then just today, it fell to the floor when the table it was placed on was knocked accidentally.  However it still works fine and still records.  My problem is, there is something loose inside that clicks or moves around whenever I shake or move the backtrack in different positions.  It can sometimes be irritating especially when I record something in a moving platform (like inside a car, etc).  Is there a way to check what's loose?  I can see that the backtrack is very much sealed and there are no screws.  Maybe I can place it (the loosed part) back to where it came from.  Looking forward for a positive response.  Thank you.

  • Kneehow UberGuru 6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Mar 28, 2012 2:27 PM (in response to januelyee)
    Re: Repair

    Opening up the Backtrack is not recommended; they're not serviceable units. You may want to get in touch with our Canadian Distributor to see what options are available to you.

     

    SF Marketing (Canadian Line 6 Distributor/Service)

    325 Boul. Bouchard

    Dorval, Quebec

    H9S 1A9

    514-780-2070

    • Line6Don Line 6 Support 5,274 posts since
      Mar 14, 2011
      Currently Being Moderated
      Apr 10, 2012 4:31 PM (in response to januelyee)
      Re: Repair

      The Backtrack+Mic is not field servicable because of the intricate nature of the internal components of the device.

       

      As Perry suggested, contact SF Marketing to inquire as to what options are available to you to assist you with your Backtrack+Mic.

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