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424 Views 14 Replies Latest reply: Jul 20, 2012 8:03 AM by dboomer RSS
vibechild Just Startin'
vibechild
2 posts since
Sep 12, 43448
Currently Being Moderated

Apr 3, 2012 1:16 AM

Upgrading Relay 90

I have just purchased a XD-V75, and used it to upgrade my Relay90 Receiver.  However, can't get my Transmitter upgraded.

 

The XD-V75 transmitter goes into loader mode just fine by following the instructions.  The old TBP12 Transmitter from the G90 does not go into loader mode when I follow the instructions.  The buttons work when the unit is powered on, but no matter how I press them, it won't go into loader mode.

 

Are the instructions in the Line6 Monkey application correct? Is the process the same for the new transmitters and the old ones?  The new one goes into loader mode every time, but doing exactly the same thing on the old one does not work.

Tags: firmware, relay, g90
  • dboomer Line 6 Support
    dboomer
    1,997 posts since
    Oct 13, 2008
    Currently Being Moderated
    Apr 3, 2012 12:02 PM (in response to vibechild)
    Re: Upgrading Relay 90

    What is the current software rev in the TBP transmitter?  It must be 1.02 or greater to work with Monkey.  If it is a lower version you will need to send it to us to upgrade.

    • teddis01 Just Startin'
      teddis01
      22 posts since
      Jul 27, 2009
      Currently Being Moderated
      Apr 3, 2012 4:56 PM (in response to dboomer)
      Re: Upgrading Relay 90

      G90 owner here,

      This is SO ridiculous it is not funny. G users are buying other Line6 equipment to do the upgrade ?? My dealer does not have this XD-V75 .

       

      I can do firmware updates on $30 XM radio via USB in 3 minutes. And no, I am no line 6, i am not shipping my unit all over the place , because I need it. That's why I bought it.

    • vibechild Just Startin'
      vibechild
      2 posts since
      Sep 12, 43448
      Currently Being Moderated
      Apr 3, 2012 5:38 PM (in response to dboomer)
      Re: Upgrading Relay 90

      I can't tell what the version number is.  On the new transmitter, I can hold down select while turning the unit on, and it will display the version number.  On the old one, holding down select just causes it to skip the startup info and go directly to the main screen.  The select button itself obviously works, since it changes the behavior - it just doesn't provide the behavior I expect to see.

      • dboomer Line 6 Support
        dboomer
        1,997 posts since
        Oct 13, 2008
        Currently Being Moderated
        Apr 4, 2012 10:04 AM (in response to vibechild)
        Re: Upgrading Relay 90

        If that happens it is pre-1.02 and will need to be returned as the flash involves special hardware.  Please contact the service department to arrange for it.

        • roblof Just Startin'
          roblof
          145 posts since
          Jan 24, 2007
          Currently Being Moderated
          May 25, 2012 4:31 AM (in response to dboomer)
          Re: Upgrading Relay 90

          My service center in Sweden doesn't have the specialized hardware so the bodypack would need to be shipped to usa. The cost for doing that would almost exceed the cost of a new bodypack. Even if it can be done in UK the shipping cost would be quite high with ensurance and everything.

           

          I have the hardware to do jtag and isp. Can you send me a firmware in intel-hex format?

          • dboomer Line 6 Support
            dboomer
            1,997 posts since
            Oct 13, 2008
            Currently Being Moderated
            Jun 2, 2012 10:12 PM (in response to roblof)
            Re: Upgrading Relay 90

            Sorry we cannot.

            • roblof Just Startin'
              roblof
              145 posts since
              Jan 24, 2007
              Currently Being Moderated
              Jul 14, 2012 1:51 PM (in response to dboomer)
              Re: Upgrading Relay 90

              Ok, so how should I go ahead with this upgrade then? I need this upgrade since my other xdv-70 and 75 systems are running v2 firmware in rf2-mode.

               

              Keep in mind that I live in Sweden and the service center can't help me with this matter since I'm out of warranty.

              • dboomer Line 6 Support
                dboomer
                1,997 posts since
                Oct 13, 2008
                Currently Being Moderated
                Jul 16, 2012 7:45 AM (in response to roblof)
                Re: Upgrading Relay 90

                Download Line 6 Monkey updater.  Then using your V75 receiver as the computer interface you connect a TRS/TRS cable from the outputs on the recevier to the OUTPUT on the G90.  Full instructions will pop up in Monkey.  You could also watch the video instructions for flashing  XD-vs (in the documents section) as it is very similar.

                • roblof Just Startin'
                  roblof
                  145 posts since
                  Jan 24, 2007
                  Currently Being Moderated
                  Jul 17, 2012 1:19 AM (in response to dboomer)
                  Re: Upgrading Relay 90

                  Oh, sorry about the confusion.

                   

                  It's not the g90, but the tbp12 bodypack with old/non-upgradeble firmware, as was mentioned earlier.

                   

                  Therefor your suggested action won't apply...

                  • dboomer Line 6 Support
                    dboomer
                    1,997 posts since
                    Oct 13, 2008
                    Currently Being Moderated
                    Jul 17, 2012 7:33 AM (in response to roblof)
                    Re: Upgrading Relay 90

                    Same answer ... except you do not connect to a G90.  You just lay the transmitter on the antenna (b-out) of the V75.  All the instructions are contained in Monkey.  There are also videos  and instructions in the documents section of the XD-V page.

                    • roblof Just Startin'
                      roblof
                      145 posts since
                      Jan 24, 2007
                      Currently Being Moderated
                      Jul 19, 2012 1:24 AM (in response to dboomer)
                      Re: Upgrading Relay 90

                      dboomer wrote:

                      Same answer ... except you do not connect to a G90.  You just lay the transmitter on the antenna (b-out) of the V75.  All the instructions are contained in Monkey.  There are also videos  and instructions in the documents section of the XD-V page.

                      Now you confuse me or you didn't understand me fully...

                       

                      According to the post above

                      holding down select just causes it to skip the startup info and go directly to the main screen.  The select button itself obviously works, since it changes the behavior - it just doesn't provide the behavior I expect to see.

                       

                      and your reply was

                      If that happens it is pre-1.02 and will need to be returned as the flash involves special hardware.  Please contact the service department to arrange for it.

                       

                      According to that statement the option to use the xd-v75 for upgrade is not doable. To be certain I'm not missed anything I've double-double checked and I can't enter boot mode in any documented way on this transmitter...

                       

                      As I've said above I have this old/non-upgradable firmware (that won't enter boot loader). This firmware is obviously pre-1.02.

                       

                      According to my service center they don't have that type of special hardware and I'm out of warranty so I can't force them to upgrade/replace my tbp12. This is also why I was asking about the intel-hex file since I could do the flashing myself with my ISP/JTAG programmers.

                       

                      Now, what shall I do or do I have to bin the transmitter, since the rest of my systems (v70/v75) are upgraded and already using rf2-mode?!

                      • dboomer Line 6 Support
                        dboomer
                        1,997 posts since
                        Oct 13, 2008
                        Currently Being Moderated
                        Jul 19, 2012 8:21 AM (in response to roblof)
                        Re: Upgrading Relay 90

                        User flashing using Monkey requires that the proper firmware in present in the transmitters.  Getting it up to that level will require returning it to us.  That said your current transmitter will work correctly with any other Line 6 receiver that is running in RF1 mode.

                        • roblof Just Startin'
                          roblof
                          145 posts since
                          Jan 24, 2007
                          Currently Being Moderated
                          Jul 20, 2012 12:46 AM (in response to dboomer)
                          Re: Upgrading Relay 90

                          dboomer wrote:

                           

                          User flashing using Monkey requires that the proper firmware in present in the transmitters.  Getting it up to that level will require returning it to us.  That said your current transmitter will work correctly with any other Line 6 receiver that is running in RF1 mode.

                          Yes, this is my understanding too. For logistic reasons it is difficult to run this bodypack in rf1 since it may ruin other xd-v-devices that I have no control over...

                           

                          Now, what is the proper procedure to return my device to line6? I assume I can send it to UK?

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