May 24, 2009 9:39 AM
Instrument sound dropouts on Variax300 - anyone else?
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Background:
I have a variax 300. It's been back to Line6 UK once already (who were very helpful) to sort out a loose data cable socket (I had to 'shim' a matchstick in the XLR/Data connector to stop horrid dropouts - they swapped out that board and reurned / collected by UPS).
Unfortunately, now it's back, there's a new problem:
I get an intermittent 'gargling dropouts' effect on single instruments - so, say 'spank4/5' will be dropping out while 'spank1/2/3' are OK and all others are fine, then, after say 10 mins the problem goes away, but comes back on a 'lester' instrument. The dropouts are noticeable on any 'sustained chord' at a kind of 'random tremelo' or 'sample and hold' intervals of 100-500ms and continues as long as the chord is held. Problem came and went during last band practice and was very, very boring.
I have tried, without success:
Downloading guitar firmware update (up to date anyway) via 'monkey'.
Re-booting guitar by removing data cable (and leaving it 20 secs or so).
Updating all the instruments (monkey)
Problem eventually goes away as mysteriously as it arrived.
Sounds like a very dodgy onboard DSP board to me.
I will be taking this up under warranty in the coming week, but have been checking it's not something already here...
...so is this problem familiar to anyone? If so I'd be interested to hear from you. I've had a look in the Forum, but couldn't see a topic on this...
Thank you
first thing i might try is going into workbench and dropping the volume levels down a bit. i have this on a couple of custom setting i did but the volume is way up on them. unfortunatly i cant do anything about it because i now have a 64 bit computer and workbench will not work till a 64 bit usb driver is written by the company. but it sounds like that could help with this problem...... worth a try anyway. others have posted similar problems. the other thing you could try is cleaning the model switch and 5 position switch with some contact cleaner. 300s are pretty old and switches are subject to oxidation. you know like a scratchy potentometer. anyhow after cleaning blow them out with dustoff to remove any residual cleaner oh and work the switches back and fourth while the cleaner is in there.
Thank you for your very fast reply!
As the problematic sounds 'move around' between 'standard' instruments - sometimes it's 'spank' sometimes 'lester' I'm pretty sure it's not the switching but data.
Comes and goes. Did you hear the mp3?
The tips with AF spray/switchcleaner are sound - thanks. I'm not going to dismantle the guitar, and wouldn't recommend this til out of warranty as any dismantling will blow Line6 warranty (old model, but bought recently so still in warranty)! I'm optimistic that they'll swap out the electronics for new, though a not inconsiderable inconvenience being without it.
yes i did listen to the sound but i agree if its under warrantee send it back is the best thing to do. i didnt realise that it was bought new.
+1 to exoteric
Regards,
Line6Hugo
Please make sure to award points to helpful & correct responses to your questions.
Hi,
I have the same problem, but with my Variax 600. I can't use the spank, T-model or Lespaul anymore. If I use them I get the same simullar sound as your Variax 300.
I already posted a message on the forum here. But nobody could help me. I have the problem for almost a year. And my variax is out of guarenty.
Is your problem solved ? I would like to know how you fixed it. ![]()
Regards,
Agnor
you can send it in for service . since your out of warrantee id try cleaning the switches and pots with contact cleaner as i said above .
Hi Aggy,
Same problem here. Did you ever get a response on how to remedy the issue? Thanks in advance for your help.
auggiet
I am having exactly the same problem. Did you were able to solved it somehow?
Hi exoteric,
I realize this is a really late response (1+ year), but I too am experiencing the exact same symptom with my L6 V300. Interestingly it is the Spank 4/5 mostly (the one I rely upon most) and the Lester occasionally. Your description of the symptoms and MP3 file are spot on! So, with all of that, I realize your unit was under warranty but I did not see a post wherein the issue and solution was defined. Could you help me out, my unit is out of warranty (4 years) and it would be great if I could remedy the situation myself. Thanks in advance for your assistance.
auggiet
I am having exactly the same problem with my 3 yr old V300, but usually the sound is the dull one. Also mine is going to the USER1 preset even though the knob is on Spank and the only way to stop it is to unplug the cable and put it back. Very frustrating.
am experiencing the same issues on a variax 300 of unknown age (bought 2nd hand). I would love to hear from anyone with any solid ideas for fixes.
Has anyone figured out this problem?
I am having the same problem.
Please help!
This could be bad news, it is a pretty common problem I'm afraid, or should I say "join the club"? I went through several Variaxes over the years and every single one died or developed a serious problem of some sort. I don't think there is a general fix, it normally means that the whole electronics will have to be replaced. Good if it's still under warranty, not so good if it's too old. Variaxes with issues (..and trust me, yours is not the only one) normally end up on Ebay, so that others can join the club of frustration, .....so I've heard.
Having said that, ....to be fair, I should also point out that there are on the other hand Variax owners out there who claim that they never had a problem with their guitar. And I continue to buy them until I find one that actually works, I'm picking up a 500 tomorrow and I have pre-ordered a JTV-69. I like the Variax idea a lot and I'm confident that one day.....
To me it almost sounds like a digital comunication problem between my variax and my vetta.
I had it do it to me once when I was messing around with the digital output format of my vetta.
It does it if I set it too high like 96/24 khz/bit.
Ahh, so you're powering the Variax by the Digital Interface Cable? Do you also get a problem when you power your guitar from your power supply or batteries? Does your guitar cut out and does it sometimes help to plug the lead out and back in?
I dont know, I never use the power supply or batteries
just a note... a while back there were a few people having problems with the main board shorting on the coffin case. this may not be your problem but you might want to look back through the threads and do some reading
id make one more suggestion to all of you... the 300 is an old model . i have one no problems yet. however i have theroughly cleaned all pots including the model selector and 5 way toggle.
i would try some contact cleaner on this switch. unfortunately you cant get at it without taking the pick guard off. but other than that there is no disassembly. if you remove the screws and lift the pick guard you should be able to get at it without even removing your strings from what would be the upper side if you are playing it. use a spray nozel with the little red hose give it a good shot and work the switch while wet. contacts do oxidise even under the best of conditions.
kellybwilde wrote:
I dont know, I never use the power supply or batteries
Try to nail the problem down, it could be the Digital Interface cable. ...and follow amx05462's advise. He's the man who will probably be able to provide you with some info and tricks once you've nailed your problem down, ...I guess.
well im leaning toard the model switch because there all saying its in certain positions on certain models . to me and i could be wrong it indicates a switch either the model or the 5 way. try to remember are all the models that are being affected in the same position or one next to each other position on the 5 way toggle or is it in different spots. if its always say position 4 /5 then id clean the toggle if its in different places i d clean the model selector.
if i were doing it myself id pop that sucker like a can of beans and clean every switch. but im trying to be specific here. all switches and pots collect dirt dust and corrode its the nature of the beast. even a regular guitar needs the pots cleaned over the years. a 300 dont know for sure when they came out but you are in the 6 to 10 year range. unless you bought it new yourself you dont know what conditions it has been exposed to so thats the simplest thing to try again as to the cable . i would think all models in all positions would be affected were that the case.
jmho good luck
Thanks, ill try it and see what happens.
Has anybody resolved the issue?
I wanted a variax to go with my X3 Live but I didn't realize there were so many problems with them
I just bought used Variax 300 from Guitar Center last night, should be here byThursday.
I bought it from them because their used gear is way less expensive than Ebay
Now a plus looks to be the 30 day no questions money back return... I'm going to be giving a thorough work out the next month to be sure
Oh and Hi... I'm new here ![]()
I just read this regarding the sound dropout on another area of this board... sounds like an easy fix to me
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