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83 Views 1 Reply Latest reply: Nov 20, 2012 9:41 AM by phil_m RSS
conordempsey Just Startin'
conordempsey
1 posts since
Nov 20, 2012
Currently Being Moderated

Nov 20, 2012 9:34 AM

M13 not working...

I plugged in my midi interface cable into my m13 for the 1st time (not really knowing what I was doing)

 

Input to Input
Out to Out

 

Then I plugged the USB part into my computer and it hasn't worked since! The true bypass works... but when I flick on an effect, the signal is cut!
When I plugged in the midi cable, the screens when a faded red colour...I got the impression it was trying to get power from the USB but not enough power.... so I plugged in my power supply and continued on trying to record

 

I tried a Factory Reset.......didn't work.
I tried updating the m13 to 2.4.... still doesn't work.

 

I'd like any opinions/help on this matter as I'm seriously stuck

 

All help would be greatly appreciated!

Tags: update, problem, support, m13, not, problems, signal, line6, through, coming, customer
  • phil_m Expert Line 6 User
    phil_m
    4,243 posts since
    Jan 25, 2007
    Currently Being Moderated
    Nov 20, 2012 9:41 AM (in response to conordempsey)
    Re: M13 not working...

    Well, first of all it sounds as if you have your MIDI interface connected incorrectly. You would want to have a cable from the M13's MIDI in to the interface's MIDI out. And if you're just trying to update the M13 that's all you would need. I would try resending the latest firmware to the M13. I'm really not sure why you'd see the screens dimming like what you're describing though.

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