I bought my Spider Jam amp 5 years ago and I have had nothing but trouble with it. I can't get any help and it is near impossible to get in contact with Line6.

My problem: Ever since buying my amp it has been cutting in and out. I'll be playing then suddenly it becomes crackly and gradually more and more muffled until I can't hear my guitar, only hissing and popping. I tried to take it in to be serviced during my first year under warranty, but my amp never did this in the shop. They told me to take it home and to plug it in another location. I did and it did no good. I even moved and still my amp is acting no different.

I am really frustrated. I have never been able to use my amp like I had intended because of this. I was really excited about the onboard recording and everything else but I haven't been able to enjoy any of it. Help me please. I would really like to finally use this amp.