Jan 27, 2013 1:23 PM
Line 6 - Why aren't you listening?
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I my opinion and clearly many others feel the same way, Line 6 need to reverse the decision of not stocking parts for the Early Variax
I have been told that by law in the UK, parts must be kept available for products for 10 years after the last production
If its true (although I havent found verification) then Line 6 need to comply
And if its not true, then Line 6 should Listen to their Customers
if they did... and they charged you pretty much the price of a new variax, would anyone buy them?... i guarantee you the mainboard would probably cost more than the original guitar.... (which in not near the price of a new JTV granted...)
look at older computer gear... sure you can luck into older stuff on ebay... (same with the variax) but if you need something older and specific direct from the manufacturer the price is prohibitive.
not looking for an argument... i'm just adding a differing perspective, which you are sure to not appreciate, because apparently you need parts and not perspective...
i understand and sympathize....
but this is all i have to offer you.
I do not believe there is any law requiring companies to keep parts for any period of time at all. Maybe you're thinking of the six year law where in England (five years in Scotland) you can actually claim against defects for up to six years after purchase. However, there are various interpretations of how long is a reasonable time for a product to last and so most companies end up getting away with one or two year warranties - but technically you could claim up to six.
Also if there were any such 'spare parts' legislation it would start from the end of manufacturing, not availability. I'm not sure when the Variax ended production, but you couldn't expect ten years of spares from when you bought it, but from when production ceased.
Again, not trying to be a d1ck about this, just pointing out the cold hard truth of business and commerce. It may not be right and in fact the EU wanted to reduce the six year law for reasonable life expectation on goods down to two. I'm not sure if this ever went through but is another example of how brilliant things are for Brits in Europe (that's one for an OT political thread though
).
What you're experiencing isn't unique to Line 6, it's just that it's obviously affected you - for someone else it might be a TV, another a washing machine, another a synthesiser.
So sadly, the best you and the others can do is tell Line 6 of your feelings on this matter (maybe you already did?) as I don't think there are any laws that cover this area, so there is no legal redress. Maybe get them to push the boat about a bit and check their other regions (especially US) for spare parts, although you'd have to pay P&P and tax, so it might work out uneconomical.
I hope you can find some solution to your problem.
I'm telling you, if Line 6 doesn't respect their own guitars and treat them like guitars, there will be people ducking from buying it.
All I can hope for is that L6 sticks with the JTV products and if they want to release new stuff, they simple just make new versions of it instead of discontinuing the line and making another, like they did with the old V-axes.
I tend to agree with clay-man on this. Treating the Variax like a computer and not a "guitar" would be a big mistake.
They created the Variax as a guitar for the future, yet 10 years down the road if they die, they die! I'm not sure I like the idea of "throw away" guitars.
In another topic, someone was trying to convince me about how they bought a TV and how that will eventually die.
Yeah, it will die out, in 30+ years, not 10, dude.
At my mom's house, she still has a CRT that is 20 years old and still works.
I got 2 Nintendo Game & Watches and an NES that are almost 30 years old that still work. Those are electronic too, but that doesn't excuse it to have a short expiration date. Electronics can be rock solid and last almost forever if treated well.
Like I said, hopefully a reason why they made the new JTV series is becausee they might have better build quality and electronics than old Variaxes, but jeez man, don't duck the old Variax users.
the original question was why doesnt line 6 stock parts as i recall..
my brother has radios from the 40s and 30s that still work. try to get parts though.. i might ask you where would you get parts for any of the things you mentioned other than buying another one for parts at a flea market..
as to the jtv... well time will tell. but line 6 had 4 chances withthe old variax to improve quality and all they ever did was put the same basic package in a new skin.. i suppose there one improvement the addition of mag pickups will make the guitar useable when or if the electronics fail on those..
personally they should have made the variax into a plug in box as many have suggested ... thats what they are good at.
the trouble with electronics is they either fail or become obsolete.. i dont expect line 6 will do any more for you in the future than they do now for guitars of the past. obviously thats there policy.
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