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64 Views 2 Replies Latest reply: Feb 18, 2013 8:39 PM by preciousgeorge RSS
gareee Just Startin'
gareee
13 posts since
Sep 8, 2008
Currently Being Moderated

Feb 17, 2013 1:41 PM

Won't power on - power supply or HD500 issue?

Hi,

My HD500 will not power on (nothing appears on screen, no recognition from PC.  I'm trying to troubleshoot if this is an issue with the power supply, or with the HD500 unit.  When I plug the power supply into the wall outlet (North American), without plugging it into the HD500, a LED comes on very dimly.  After I unplut the power supply from the wall, the LED grows stronger, then goes out.    Can someone out there with a working unit please tell me what they see the LED do when it is plugged into the wall, and not the HD500? I don't want to invest in a new power supply, if it is the unit that is busted.

Thanks!

Tags: hd500
  • spaceatl Expert Line 6 User
    spaceatl
    4,456 posts since
    Jan 24, 2007
    Currently Being Moderated
    Feb 17, 2013 2:00 PM (in response to gareee)
    Re: Won't power on - power supply or HD500 issue?

    If you have a multi-meter, set it to DC and measure it...That will tell you quickly if it is broken....What you describe doesn't sound right...

    • preciousgeorge Just Startin'
      preciousgeorge
      27 posts since
      Sep 17, 2012
      Currently Being Moderated
      Feb 18, 2013 8:39 PM (in response to spaceatl)
      Re: Won't power on - power supply or HD500 issue?

      Just measured my power supply output (using a multi-meter) with it NOT attached to the HD500...shows -9.1 volts DC (it's a negative tip...so if the multimeter red lead is in the tip you'll read a negative voltage).  The green led is on, but very dimly compared to when it's connected to the HD500. When I unplugged the power supply, the dimly lit led lasted a few seconds, flashed 1/2 bright for just an instant, then went off.

       

      Hope that helps!

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