jameshb

I just came across this exact same issue with my setup, which is very similar to yours. Pod Farm 2.57 Std, Win7 x64, Focusrite Scarlett Solo USB. I wasn't aware that loading a different preset and then reloading a preset would cure this, so thank you for that. But... I still can't figure out what is causing it in the first place.

I too wanted to be able to import more than one at a time, so that I can audition the hundreds of tones downloaded from Custom Tone, but I have not found a way to do it. I don't think it's possible. The way I'm doing it now is, I have HD Edit on the left half of my screen and Windows Explorer on the right half. In Windows Explorer, I made three folders within the folder that has all of the tones, Yes, Maybe and No. I double-click a preset in Explorer and it loads into "Best of HD" bank 1A in HD Edit. I audition it, then in the Explorer window I drag the tone file into the yes, maybe or no folder.

Just curious... On my HD Pro, the "Son of Plexi" factory preset, which is preset 1A in the "Best of HD" setlist, is really noisy, a lot of hiss. Don't even have anything plugged in to the input of the POD. Is that normal? My master volume is at 50%, and I hear the hiss whether using my monitors or headphones. Out of curiosity, I started scrolling thru the factory presets and noticed that most of them have a lot of hiss. Some even have a low freq hum. I then messed with the input setting, and found that if I selected anything other than "Variax", the hiss/hum is present. Son of Plexi is dead quiet when selecting Variax as the input. If I select guitar or mic or line, the hiss is present. It's really bad when selecting "Line" or "Mic". Any thoughts on that?

My HD Pro does not produce any audible sound thru the rear outputs or the headphones until I turn the Master Volume knob to at least at the 9 o'clock position. Anyone else have a HD unit that behaves that way?

I wasn't saying that I was signed in to the forums. I meant that when Monkey starts, it shows me, "jimbadger", as signed in. It says "Welcome, jimbadger!" in the top left of the window. The two buttons at the top of the window are "Logout" and "MyAccount". So I would assume that means that Monkey shows me as signed in to the Line 6 server. Correct???????

Q: Why does Line 6 Monkey ask me to register my device even after I already have? A: The program is set to constantly remind you to register your gear, so if you are not signed in you will be prompted to register. You can always select "Remind Me Later" to continue to Line 6 Monkey. I am already signed in when Monkey starts, but I still get this for my POD HD Pro every time. Doesn't happen for my POD XT though.

11/25/13 update: Since updating to 2.20 one week ago I have not had the low volume glitch at all. My HD Pro has been powered up about 20 times in the last week and has been fine every time. I will mark this issue as "solved". Thank you Line 6.

I for one am happy about the latest update. I haven't had the "intermittent low volume on power up" glitch in two 2 days now. I'll give it a few more days before I actually consider that fixed, but things look good so far. I was told by tech support that this glitch only affected certain units. I wonder what the deal is with my unit to fit in that "certain units" category? I sure would like to know!

I believe 1/4" outs on HD Pro (and Pro X) are unbalanced. At least that's what is printed on the back of the unit itself! Correct?

The only thing I can think of regarding your issue tonight is that there was some kind of communication glitch between HD Pro Edit and the HD Pro unit, or maybe a USB hiccup. As far as the ground switch... Do you mean the switch in the "balanced output" section that says "Gnd <> Lift"? If so, that's to help with ground loop hum. Normally leave that switch set to Gnd, unless you are having issues with ground loop humming.

You're welcome. Glad I could help.

Try holding down the navigation pad to the left as you turn on the power.

Yeah, as far as the HD series is concerned, it looks like it was just for the HD500 and HD Pro. The X series was upgraded today as well. New firmware is 1.20. Looks to be the sames upgrades/fixes that were for the HD500 and HD pro.

Along with the fixes for the HD500 that RealZap posted, these were specific to the HD Pro... • FBV Express mkII mode/Tuner support operates as expected • Intermittent low volume upon power up no longer occurs

Well, David with Line 6 support told me yesterday that they were looking in to the "low volume" glitch and that it would be fixed in a future firmware upgrade. Since this issue has been around for about two years and was still a problem on 2.10, I wasn't very optimistic about seeing a fix any time soon. But they sure surprised me! Thank You Line 6.