

ardie78
Members-
Content Count
31 -
Joined
-
Last visited
-
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
Tried this. Worked great. Thanks fo the tip. -
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
Yup opened a support ticket. I did everything he said. He also told me to recreate the preset from scratch. That worked. But I just have too many patches to recreate from scratch. I found it easier to just clear the controllers and reenter the parameter changes manually than recreating everything from scratch. I did it so I can use the thing already. It's been really frustrating for me -
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
Btw I have backups from 2.71 and 2.80 -
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
At first I was on 2.80. Backed up with hx edit 2.80 before updating to 2.81. Problem appeared. Reinstalled 2.81. Still there. Reverted to 2.80 (including hx edit 2.80).Everything normal again (except for the exp pedal bug). Updated to 2.81 again then restored backup. Snapshot freezing the unit again. Had to play a show the next day so I reverted everything (including hx edit) to 2.71 where everything's normal. Played the show without problems. When I got back home, I updated again this time from 2.71 to 2.81. Freezing still. Then that's when the idea to clear controller settings came to me. Was desperate to use the new amps. Lol I have every backup from every update in my laptop so no problems reverting. -
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
It happens even when I'm not connected to hx edit -
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
Yup I did all of those. Reloaded the firmware 4 times. Even reverted to 2.71 then back to 2.81. Installed hx edit 2.71 on that one then backed up again. Then reinstalled 2.81 for the update and the restore. Did the global reset before reloading my presets. Then restarting the unit even before trying anything. Even tried reloading my presets one by one. What I found is it happens to most (not all) of my presets where some blocks are copied from another preset then edited a bit to fit the song it's for. I've owned the unit for three years and nothing like this has ever happened to me. -
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
I find this better than building all my presets from scratch -
The Helix device failed to recall snapshot data properly
ardie78 replied to ardie78's topic in Helix
yup. did the global reset before restoring from backup. -
The Helix device failed to recall snapshot data properly
ardie78 replied to ardie78's topic in Helix
this is what I did. finally got it working -
Temporary workaround for the snapshot problem in 2.81 Helix Floor
ardie78 replied to ardie78's topic in Helix
My snapshots are still there, except for the parameter changes inside -
Here's what I did. I wanted so badly to use 2.81. Problem was, almost all my presets had snapshots with different parameter changes in them. But when I would use the snapshots, the unit would freeze. I thought what if I cleared the snapshot assignments? So I did a quick search on the web and only thing I could find was how to clear all controller assignments. So I did that (for every preset I had then saved them). Working normal now, except I had to manually reenter the different parameter changes for my snaps. Hope this helps.
-
The Helix device failed to recall snapshot data properly
ardie78 replied to ardie78's topic in Helix
I hope this gets fixed -
Hi. How did you get it to work?
-
Back on 2.8 now. Working normally. Well, except for the expression pedal bug