rychester63

Ok, so if I go into Global settings and switch from line to mic xlr output my signal won't be as hot, correct. The option before that, 1/4 " output what's the difference between the options of Line or Instrument cause I might go back to using a DI for safety purposes and that's where I run out of.

i'll explain how i run mine and see what you guys think. XLR out of Helix to snake or mixer then turn output knob on the Helix all the way up. I use to come out 1/4 to DI then XL to snake. We run our own sound, so when I PFL .... attenuate my signal the gain on my channel is only at about 7-8 o'clock on the mixer. So what ( if you think I should ) turn down on the Helix to lower my signal to the board since there are many options, I have the output knob on the Helix turned all the way up so my volume stays consistant and would prefer to keep it that way if possible. I just want to know whats the best way to go. I do not use any other outputs on the Helix as I have a stage monitor fed from the mixer to hear myself.

When using a XLR cable to go to either mixing board or snake, your volume ( output ) wheel on the Helix should be set where for best S/N ratio?

Well, I got it to work. I had to use recovery on the computer and reload everything. Long story short is the driver wasn't loading properly.

Tried everything I can think of, still no luck. I know the usb is working cause under devices and printers in the settings menu of windows 10 it shows the Helix with a ( ! ) beside it saying no drivers installed when I know they are cause they are in the HX Edit download.

Does anyone know if HX Edit uses any drivers for the program to run with the Helix?

Yes, I tried 3 different usb cables, uninstalled and reinstalled the program 3x and restarted my computer 3x. Still HX Edit does not recognize the Helix.

Never had a problem before, but now when I open HX Edit, it says no device connected. Tried a different USB, but same outcome. Uninstalled HX Edit and reinstalled, same outcome. Any Ideas?

I do watch Jason's videos and have downloaded one of his tones that utilize the gain blocks, I thought that was a neat trick also. I will have to try that in my patches that I use live and adjust each gain block accordingly to the FOH. i played a medium size venue last weekend and got a chance to hear my tones in the mix and they sound ok when everyone else is playing but on their own is when I noticed the fizz.

I would like to thank all who gave their opinion on this subject, its been highly informative for me to say the least! The only question I have left ( yea right lol ) is... Could someone post a capture of their signal chain with the high/ low cut in the chain? I must be doing something wrong cause if I took any of my patches or any of the factory ones ( which I don't use ) and placed a 5.5k cut at the end, it would sound like I placed a stack of blankets over the FOH,...it would not cut threw the mix. So I quess I'll try this, place the cut... 8k or lower first then make up the difference with the amp block's eq. ( bass, middle, treble, presence ) or should I start with a higher cut 11.5 ? 11.5 on down is where I notice the block starting to effect my tones.

I need help understanding this ...If a 6 string guitar goes to 8K after that is just air according to a Korg chart that I saw on freq., then what is the purpose of having a horn? When I run direct with my Helix, I have noticed some fizz on the top end, but if I run it with a amp and cab there is no fizz. Also I noticed that a lot of people put a high/low cut in their signal chain. I did that also, but any lower then 12.5 k and the life goes out of the tone.12.5 k??? So I guess that these settings are not real world settings? I'm not knocking the Helix by any means, lord knows I have and use their products everyday. I have a lot of other guitarists, myself included wondering this.

Done that several times. Even before I had Native the same thing was happening with Pod Farm too. Constantly having to authorize my computer ( Windows 10 )

Every time I want to use Native I have to reauthorize my computer. Do that 3X and Line 6 will not let it authorize, so you have to go to your account and X out the prior times you authorized the same computer. WHY do I have to go threw this?

Thanks for the info! I had the same problem. I think it's solved now. I hope!

I think I have it figured out. If I would of read down the forum more I would have seen that someone else had the same trouble. For some reason I have to keep logging in for Native to be authorized. This is very annoying, not every time but mostly every time. I use CCleaner to keep my computer running good and I'm wondering if that's where the problem is originating, ( getting rid of temp files, etc...) I wish Line 6 would post these problem codes on the forum.That would of made this adventure a lot easier to deal with. Forgive me if they have because I haven't been on here in a while cause I rarely have a problem with any of their products..