larjim

the blinking snapshots may be that the Global settings for switch behaviour get reset to factory setting during this update. Try going to the Global settings and change them ( I think mine are set to Latch, as I did not want them to go back to Presets, etc after selecting a Snapshot). Even if the setting is on what you want, might be worth toggling it away from and then back to what you want....

Hi - I have had some followup from Tech Support on this - sent sample backup files, etc. They have asked me to do an update to 2.91 indicating they think it will solve the problem, but I am concerned as that it was during an update to 2.91 that you noticed the problem - a backup recovery is one of the steps in the upgrade process. Although you weren't able to do the backup recovery as part of your upgrade, is your Helix still functioning ok (and if so, with what firmware)? Do you have a Helix, Lt, Effects or Stomp?

I am having exact same issue - I have logged a support ticket and got an initial response, but suggest you also log a ticket - if Line 6 is aware that this is not just a one-off issue it helps our mutual cause. I entered a similar ask on the initial "Helix/HX Firmware 2.90 | Helix Native 1.90" posting (near bottom of Page 2) - at that point no-one else seemed to have the issue but at least now I know it isn't something totally unique to me...... Ironically, it's probably better if the issue is happening to multiple people so L6 can prioritize appropriately. Doesn't look like the 2.91 Hotfix addresses the issue as you are having it after applying the hotfix. Did you try to do any backup recovery after you did the 2.90 update?

For what it's worth, I just rewired a single pickup with Fluence Modern, using this wiring diagram and it worked without needing adapter. I even initially wired it with the two grounds reversed (ring and sleeve) as has been suggested elsewhere as a workaround, and it did not work with the modified/workaround wiring. When I rewired per linked diagram all worked perfectly. Only issue I thought I was going to have is that the hole for the jack (side mount) was very snug for the replacement TRS-type jack - thought I was going to have to Dremel out some clearance but a little strategic wire placement and soldering got it in.

Backup Recovery doesn't execute, progress goes past 100%? HX Edit and HX Effects updates executed fine. Had some finicky stuff with Global Switch settings that I sorted out by toggling settings back and forth to desired state, but when I tried to do a backup Recovery to get Global Switch settings back to where they were, noticed that the Backup recovery was performing oddly. Instead of completing each step (Global Settings, Impulse Responses, Presets), the progress bar kept marching right on past 100% (see screenshot). I let it run a few times to see if it would stop eventually, but kept counting up . Had to stop Recovery by unplugging USB cable. Same thing happens when I try to do a recovery from a file made before or after the firmware update. Anyone else experiencing similar issues?

The message on Catalina compatability update indicates "The Helix custom driver (which adds support for additional sample rates) does not yet work correctly." What exactly does this impact? What is the custom driver used for/by? I am currently running a Helix Effects, using 2.7 firmware, Mojave with HX Edit 2.70. Thanks!

I think when you save a Preset/snapshot, it saves the preset that was active when you hit save (or more precisely hit "SAVE" "SAVE"). Page 27 of manual.

If you check the Signal Flow tutorial here, it explains how to set up a toggle.

Understood - was just hoping I could set it by ms in one snapshot and note value in another snapshot, so I didn’t have to do the conversion....My “divide by 60,000” mental skills aren’t quite there <grin>....

There are situations where I would like to have an delay time parameter set based on ms for one part of a song (say for a slap-back or thickener) during part of a song (say set to 75ms), but would like the time based parameter to be set up based on Note Division for another part of a song (say a 1/4-note delay during a solo). However, the parameter seems to need to be one or the other per preset. I had hoped I could (for example) have one snapshot (call it “Main”) based on the slap-back/ms setting, and another snapshot (call it “Solo”) with the delay parameter based on the Note Division, however when I push the Delay time parameter button in “Main” Snapshot to switch it to ms, it also seems to change it ms in the “Solo” snapshot. Any suggestions - I guess I could set two delay blocks and have them toggle on/off but that would be using up an extra block - not always an option....

New Helix HX Effects user, doing lots of exploring/trial-and-error. Quick question on a behavior - I had originally set up a preset related to a song, with a set of effect min/max parameters tied to a footswitch controller for a solo section. Then decided that I wanted to turn a couple of effect blocks on and off during the song (Chorus/Verse and Solo sections), so decided to use a Snapshot. Rather than re-doing all the parameter changes as controlled by the Snapshot, thought I would just turn the controller footswitch on in the Solo snapshot, off in the Chorus/Verse snapshot. When I tested switching between Snapshots however, I noticed that the controller footswitch was not toggling on and off - it stayed in whatever state it was in when I started switching between snapshots. The effects blocks were toggling on and off as expected. Re-reading manual, this may be as designed - it does say snapshots can turn effects on and off, trigger commands, change parameter settings, etc.. nothing specific about turning footswitch controllers on or off. Not a show stopper at all, but wondering if this is expected behaviour/behaviour as designed?

Can the left (or right) 1/4" main output on the TT be used as mono? Or should I use a y-adapter to get L & R to a single plug? I see the left output on the FX100 is labeled as LEFT/MONO, but not so on the TT. I don't think the instruction manual for either of them indicates this functionality BTW.