So I just bought this thing and I'm trying to create my own presets in the in the Edit application running in Windows 7. 
  
It works great, but for only a minute or two, and then the unit stops syncing and is locked on whatever sound I was currently at.  After that nothing responds.  If I turn pedals on or off, change pedals, change amps, the sound stays the same and I no longer see "syncing" on the device screen. 
  
If I try to Receive anything I get an error message: Operation timed out, Code 8000000000a 
  
When I unplug and plug the device back in it works again for only a minute then the same thing. 
  
This is unacceptable. 
  
Any ideas?  Did I just waste a lot of money?  Device is updated.