Hi everyone and thanks for taking a look at my problem,
I recently acquired a Toneport UX1. I installed the latest drivers from the website. However, when listening and recording the raw sound from my guitar, no effects added, I get no sustain what so ever, it is almost like the UX1 has a built in noise gate... I have tried the UX1 in two computers, using windows 7 and windows 8.1. I get the same result.
As you can hear in this recording, when I play a chord and let it ring, the sound dies within a couple of seconds. I do not stop the chord ringing, the sound just stops by itself. Also at the end of the recording I play a single note quickly, varying the strength of the pick with the strings. When I play the note soflty, it does not make any sound whatsoever.
(Also note the ugly noise made when I play the chords. Maybe I'm just playing too hard?)
Did I get a broken UX1? Am I doing something wrong? Any help is appreciated.
Thank you.
TapeDeck 2 Sep 22 18-16-58.mp3