gibingeorge5

FINALLY FOUND IT ! Go to device manager on Windows 11 -> drop down Universal Serial Bus Controllers -> right click on each one of USB's and uninstall drivers. Restart the computer with the Helix powered on and connected. HX edit will work & good to go! *Keyboards or mouse might not work after uninstalling drivers. either hold the power button to turn off or power off from the plug Thanks guys for your response..

I have helix since 2017, working absolutely fine working on windows 10 Desktop i7, 16GB ram, no issues on firmware updates, drivers and so on. Yesterday I received my new XPS Desktop with Windows 11, i7 36GB ram and more specs. Now HX edit shows no device connected! I can hear sound through my monitor via XLR but I CAN'T do any edit. I have tried on my windows 11 laptop which worked fine, so I presume the issue has nothing to do with windows 11 or HX edit 3.52. Something in the system seems to be blocking I tried everything but HX EDIT still shows "NO DEVICE CONNECTED" Anybody please help!