louphonicsound

Jeff and anyone else suffering with the disgraced Stagescape M20D mixer, my advice to you is GET YOUR MONEY BACK! I cancelled my previous order and am now happily mixing and recording multi-track with my new QSC Touchmix 16.

The online place I bought mine has had my money since Nov. so I'm hoping I'm at the top of the list as well. I'll find out more today when I call. It's a shame because the M20D is a great concept...please don't disappoint us Line 6. There are fans out here of the M20D!!

Ive been waiting patiently since Nov '15 for a new replacement unit. My first unit had its first screen freeze only 15 minutes out of the box. Sent it back to the online retailer and have since checked daily on when the retailer would receive a new shipment of M20D's. Since January of this year I've been checking back at the retail site and they keep pushing the date back of new units arriving. Right now it's March 3,2016. But I'm not holding my breath. I believe Line 6 has given up on the the M20D but I hope I'm wrong. I love the unit and its capabilities.

66d35, Thanks! Instead of possibly receiving another defective unit I called Line 6 directly and spoke with Pete. They just needed a copy of the purchase receipt which I already sent via the open ticket and then they will schedule a pick-up of the unit at my home address to get it serviced or exchanged. Excellent! I just hope to get a working unit back before Dec 15th, as I am doing sound now for my daughters sweet 16 party since I spent the budget on the M20D. Time to bite the nails..... Will update on the progress.....

Hello everyone... I purchased my M20D on November 27, 2015 from musiciansfriend and received it December 2, 2015, yesterday. It came pre-installed with the latest firmware (v1.2) so I was confident that this is a newer manufactured unit and all the bugs from the earlier units had been worked out. I had read up on the manual during the few days wait for it to arrive so I would know my way around the unit. Unfortunately no more than 10 minutes in I had my first screen freeze. Nothing external plugged in yet so I powered the unit off/on and continued to plug a mic and monitor in on my second try and everything registered fine. Was actually blown away by the great quality of sound coming from my monitor. Went to tweak my monitor and the second screen freeze occurred and so on and so on. Multiple freezes within a four hour period. I have since re-installed the latest firmware, calibrated the touch screen, and even crossed fingers and toes but still the same outcome. I started a service ticket yesterday and I'm hoping to hear back from Line 6 soon and this can get resolved. This is heartbreaking not to mention wallet breaking as well. A great product, I just hope I can get a working one. Anyone still having similar problems with newer units? Thanks for reading!!