BillyBoneZ

Hoi all, My money is still sitting in Musician's Friend Bank Account and I had a ship date set for 7 march 2016..... They now posted on their site orders will be filled possibly in early July. Has anyone else heard that this unit is that backordered? Has This been Discontinued??? One Music Distributor in NYC had that listed. It's sometimes hard to get in touch with Line 6. I regret falling in love with this mixer and of all the features I liked that no one else has. I even bought the water proof pelican case for this mixer that I am now stuck with. Line 6 when is the StageScape M20d Mixer going to be available again????????

Still waiting on my number 3 replacement..... Latest updates for new shipments of the M20d mixer is early March and there is a waiting list !!!! They still have my money so I remain at the top of the list. This is now becoming a 4 month ordeal.... These new ones better be flawless.... I'll post again as soon as I put the new board through its paces...

I am now going to give this mixer just one more chance. I ordered both defective StageScapes from Musician's Friend and they have an excellent return policy. They are getting a NEW shipment of these mixers in Mid to Late January 2016. They assured me that this is a NEW batch from Line 6... Hopefully Line 6 is smart enough to have this issue at the TOP of their priorities before they send any additional StageScape units that will flood the market. I truly love the sound and all the amazing options of this digital mixer and I'm willing to give Line 6 just one more try, one more strike before they are out of my game forever.... Hoping Line 6 is monitoring and reading all of our concerns on this forum. On a positive note: One of the reasons I am giving them one more honest try is "PETE" at Line 6 customer support. I have yet to have any problems getting my concerns answered by a real live human with knowledge, thank you Pete. For those worried about customer support, don't be; and for those who complain about Line 6 support I would say you have not made an honest attempt. I am so hoping the NEW 2016 version, and my third try, is FLAWLESS !!!!!! I will issue another post when my 3rd board has been delivered and put through the paces... Hoping Line 6 gets it right this time

Well I got to talk to Pete at Line 6 who was very accommodating and understanding of the issue. He offered to have the unit picked up by UPS and repaired under warranty in CA. He was aware of this issue with the StageScape. It's just a shame that us honest consumers have to put out our money for a mixer with known freeze up issues only to receive it and have to send it out as soon as it's receive for a know warranty repair. The turn around time may be 2-3 weeks or more. A prudent product recall should have been in order. Line 6 should be accommodating and have a FREE loaner mixer to send you while this mixer is held up in warranty repair. I think the only way I'm going to stay with the Line 6 StageScape is if they can offer me a working loaner to restore my confidence in this product..... I really don't see that happening.

Unfortunately, I ordered a Stagescape M20d in Nov 2015, received it and fell in love with all the options and sound. Within the first few hours the screen was freezing up. So naturally I thought it was something I did. I re-booted and all was well for an hour or so and then another freeze up. This went on for several days and I returned the unit thinking it was defective. Yesterday I received my second brand new, un-opened StageScape. Same frigging issues, so I went online only to find out that this seems to be very common. I only wish these mixers would have been pulled and repairs made before selling any others. Line 6 obviously knows they have a problem. Now I'm sure Line 6 would love me to send this back to them to have repaired but that is even more down time for me and it sucks that you pay this kind of money for a product that has a known issue. I'll be giving Line 6 a call but I'm sure I'll be sending this product back for a full refund. It just suck as I liked all the features and love the recording and footswitch features not found on other digital mixers. And what pisses me off even more is that I have 3 weeks off around the holidays that I wanted to learn all the tricks of this mixer and will now not have that benefit. Shame on Line 6 for not having a recall or anything on the FAQ's