geeb

OK. the fix was, i restarted computer and all internet devices in the house including modem/router. line 6 software verified and was able to be installed after all of that. Thanks for the help and input folks. i now also understand the process better thanks to silverhead!!

Fellas, I appreciate the replies. At this point, anything i am downloading from line 6 is not opening. I am stuck at "Verifying "line 6 hellx driver.pkg""...and same for any other files. I have restarted. I don't believe i have any crazy firewall issues. Macbook pro Retina 13-inch early 2015 3.1 ghz intel core i7 16 gb 1867 mhz ddr3 os x el capitan version 10.11.5 i am decent enough with computers to get stuff working *most* of the time. this one has me stumped once i figure out how to screen shot on this computer i'll post what its looking like. thanks george

Hello L6 Helix forum! I have run into issues updating the helix. I purchased new from GC about a month ago. I am currently trying to update the helix. It has not been updated since purchase. My questions: Which program needs to be downloaded first? The language on the download section of the L6 website is beyond confusing to me. From what i can tell there are: -updaters -the update itself -an editor -firmware update THE MAJOR ISSUE: once i download any of the above, i open the .dmg and it does its thing and verifies and then opens a finder box with a .pkg file in it. clicking on that results in a slight delay and then a verifying box and no movement or progress occurs after that part. its just stuck! HELP!!! i can't update the helix or figure out how to get going with the editor! otherwise this thing has been a blast and is a ridiculously well thought out GUI