Unfortunately still doesn't work. It starts to say update on the amp itself but on the computer it says
"Firmware Update Failed
An error has occurred. Please try again.
Please follow these steps when updating your Line 6 Product.
1. Turn the power switch off, then back on.
2. Ensure the USB cable is connected directly to your computer and not to a hub or peripheral such as a keyboard or mouse.
3. Click 'Continue' and attempt the update again."
Then it goes back to saying ERR UNKNOWN