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About marhil

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  1. marhil

    Helix/HX 2.82 Out

    Thanks Phil. I did not try the factory reset before restoring setlists from backup. Will try when I get a chance. Does the FS9 & FS10 reset bring in the new factory preset patches from 2.82 ? Thinking it does.
  2. marhil

    Helix/HX 2.82 Out

    I updated my Helix last night from 2.70 to 2.82. Made backups, full and individual setlists prior to updating. Update went smooth. Problem is now my snapshots are not working. Still have all of my setlists. The snapshots are missing the labels that they had in v2.70 i.e 'Clean' 'Chorus', 'Lead' etc. now the snapshots are just generic names like 'Snapshot 1' Snapshot 2' etc. I tried importing one of my saved setlists but that did not fix problem. Also sometimes when I step on snapshot the changes do not take effect. Anyone else having these problems with snapshots in v2.82 ? Any suggestions ?
  3. marhil

    V2.50 installation procedure

    I did a complete backup and separate backup of setlists and IRs. I have installed v2.50, still have my prior 2.30 factory and user setlists. I want to get the new factory setlists. Which of the below options should I chose to get the new factory(1)(2) setlists ? 1. Holding footswitch 5+6 on boot restores Global parameters 2. Holding footswitch 7+8 on boot restores presets and setlists—THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS 3. Holding footswitch 8+9 on boot restores presets, setlists, and IRs—THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS 4. Holding footswitch 9+10 on boot restores presets, setlists, globals and IRs (restores factory bundle)—THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS 5. Holding footswitch 10+11 on boot will rebuild your presets in the latest loaded firmware 6. Helix can now restore by clearing only the current preset instead of wiping out all presets. While holding footswitches 11 + 12 7. Helix can now, after firmware 1.06.5, enter update mode manually by holding footswitches 6 + 12 Thanks in advance for your help.
  4. marhil

    New 2.50 Presets?

    An easier way: First make sure you have installed the new editor. Make full backup of v2.30 using the updated Helix editor. For safety also make backup of your individual presets and IRs. Update Helix with v2.50. Restore from back, IMPORTANT step: when restoring full backup uncheck the (2) factory present boxes on the Helix Editor so you do not overwrite the new factory resets. When I upgraded to v2.30 and did full restore from backup I did not notice there was an option to exclude the (2) factory presets.
  5. I had the same problem with a previous update. I was using the a USB port on the front of my desktop PC. Called Line 6 support and they suggest using a USB port connected directly to motherboard i.e the back of the PC. Plugged cable into back of PC and updated without any problem. For the 2.30 I used the USB port in back of PC and had no problems. Long story short try using a USB port connected directly to your motherboard.