Kidwags

Never had issues updating my Helix Floor or Helix Native till 3.7. I am still in the process of uninstalling Helix Native from Studio One and attempting to reinstalling. Lost All Factory Presets and most (but not all) of my installed presets. Also, each time I power up my Helix Floor it goes into (Rebuilding Preset Mode). Does ANY of this Sound Familiar to Anyone? Would love to hear how to fix these issues. Any Help is Appreciated!!!!! Windows 10

I must have done something wrong when updating Helix Native to 3.7. Clicking on All presets an error message say's "Failed to load presets". "Could not decrypt the asset. {code -1116}. Helix Native seems to be corrupt! Tried importing my exported Bundle But, All Blocks on my Presets are gone. Preset Names exist but No Blocks. Can I simply find the installation file on my computer, Delete it and Download a New Version of my Helix Native to start over. Thank you

Thanks for your help.

Hi Everyone. I goofed!!! Can I Restore to Previous Version 3.6 Helix Native and Start all over again to 3.7? Helix Native did Not load my presets back to original state so, I must have done something wrong like Follow Directions.

Lately, I've been downloading Presets from Custom tone to my Helix Floor, However, when importing them into HX Edit I'm getting a Warning " HX Edit was unable to import the preset because it contains unrecognized model". Yet, I am in the Helix Floor category section. Does this sound familiar to anyone else? Can this be fixed? Thank You

Hello Everyone, I'm trying to record into OBS Studio with my Helix Floor, mixer, then Studio One 4. can someone please direct me with the proper *order of equipment* to achieve this task? I've tried with my Focusrite 2i2 and have had pretty good luck however, Helix is supposed to be a Great audio interface as well "right". I would love to connect my Helix Floor and use it as a audio interface instead of Focusrite 2i2. I'm getting tired of plugging and unplugging all my components for different setups yet, really the Helix "if set up correctly as an audio interface" can handle all my needs. I just need to know the proper order. My final goal is to record guitars, mic through Helix, ability to use my 10 channel mixer going to Studio One 4 and picked up in OBS Studio for a final copy. Any help with proper setup for this method would be Greatly appreciate. Thank you

Hello Everyone, my latest learning curve has brought me to learning how to record a Second Audio track in Studio One 4 as a DI track using Output 7 which is a Dedicated Direct signal to a DAW from Helix. Example, while recording guitar on First Audio track 1 Processed through Helix sounds great, yet, can't seem to record unprocessed signal from Helix on track 2. I tried using Reaper as a DAW along with my Helix floor/Native and the idea works fine. However, all my effects are in Studio One 4. Jason Sadites has a good video on the subject but No information using Studio One. Thank You for your help.

Thank you for the info

How can I adjust the tension on my Helix Floor Expression Pedal? The expression pedal is too stiff! Need to loosen it up. Thanks

Hi Everyone. As we all have been in lock down, I have been wanting to ZOOM my band mates. Does Helix Floor work well as an interface for Zoom video's? And if so, do I need to Add a Mic Block to All my presets in order to communicate with my mates? Can anyone point me in the right direction as to the proper connections to do this. I am using Studio One 4, Windows 10 laptop and Helix Floor connected to ZOOM. Will this work for teaching guitar lessons? Thank You for your time. Be safe

I am finding no solutions to why I am getting so much interference when connected to Native. Currently, my set up is; guitar to Scarlett 2i2 with sample rate 4800-128 switched to instrument, running Studio One 4 in Windows 10 at 4800. Monitor switched (on) in track one of DAW. Track Volume levels down -30db, Main level showing -30db. My preset patch is too hot and full of static. As I sit here and write this to you I'm looking at my Native main level jumping up to -6db yet nothing is activated. Can someone explain to me what I am or am not doing right with my current signal flow? Thank you for your time. PS, when working with my Helix Floor, I have No interference issues using the same presets.

Thanks for advice I should have added more info! I'm using SM 57 dynamic mic, plugged into Helix Mic in put XLR. Mic gain 30db in Global Settings. Are you saying I need to open an empty preset and just add Mic source Input Block? And then USB 1/2 Output block?

I'm having issues working with OBS and other programs like Zoom and my Line 6 Floor Microphone set up. Do I need to create a separate Block in HX Edit in order to use my microphone as my go to Microphone/interface with Helix? When working with OBS Labs or Zoom these programs see, but can't connect to Helix as a Microphone set up. Is there something in Global Settings I need to be switching on/off? Thank you

Studio One can not initialize Helix! Is there something in Global Settings that I need to check Thank you

Is there someone who can give me a step by step run down of how to set up my SM58 to the Helix Floor. I can't find any information on this topic. Yet, I see on Youtube many videos but, No installation instructions on settings. I have my SM58 connected but, No sound. What are the proper settings I am not following? Thank You