i bought a Helix a few months ago, and now i'm trying to recording with it as an audio interface usb. I did exactly the same as this video : https://www.youtube.com/watch?v=1or7E9h7mEo&t=66s
But impossible to record a sound when i play, i try many studio software like cubase, reaper, pro tools (the free version) but nothing works.. yesterday i tried with cubase, so i choose helix as egine recording, when i play, the sound is well in my headphone and the software receive sound too, but when i click to recording, nothing is written on the pist... and when i go to setting, it said to me that the exit of output usb2 is disconnected...
Some of you could help me please ?
Thank you !