A few days ago I had to change my phone, since the previous one no longer charged the battery. To my surprise, the application of the Firehawk FX does not work with the new phone anymore, apparently due to incompatibility with the new version of Android.
This is really frustrating, the application gave access to all its parameters quickly and intuitively. Without it, working with the pedal board is very complicated.
I understand that it may seem unprofitable for Line 6 to make the effort to maintain an application for a discontinued product, but for users, the app is essential, and if there's no update, you get an angry user with a product that makes him unhappy.
Why make life more complicated for us, the users? Why not offer solutions that benefit us all? You could, for example, develop paid updates for discontinued products. Let's say you offer the ability to get Firehawk FX upgrades for a reasonable price profitable for the Line 6 development effort, and not too expensive for us, the users. I would update gladly, paying to be able to continue using my pedal board along with my mobile phone.
On the other hand, if you develops a PC version of this pedalboard's soft, I would be happy to acquire a license to use it.
Please think about it. Surely I'm not the only user frustrated for not being able to have the app of the Firehawk FX working, and surely like me, there will be many who would pay a reasonable price for an update.
All the best.
