So you are complaining that you had loads of work, most companies would be happy about that and use it as a revenue stream, I assume Line 6 charges for setups and repair work. Most guitar manufacturers publish setup specs without their staff drowning under the work load, that's more to do with your management chain's inability to resource the depts correctly. Maybe a half decent guitar tech could release a setup vid on YouTube, or perish the thought Line 6 could produce one.