I tried updating to the latest version of the firmware. It said it failed mid-update and to reset the unit and try again. Upon doing so, I was shown a screen straight out of a corrupted Nintendo game. I can’t seem to do any kind of reset holding any combination of foot switches, HX edit doesn’t see it when it’s connected to my laptop, and the line 6 tech support phone number doesn’t work. Great. Do I just have a very expensive paper weight now?