trikmorgan

This is still a problem and caused me massive headache while trying to program midi switching via Qlab. Any news on this?? When I copy presets to another set list, it loads with the correct drive setting on the amp sim but as soon as I change snapshots it is incorrect and bizarrely, when returning to snapshot 1, the drive setting is all the way down at 0.1!

Alright, I cleaned the bushings/washers including a little sanding with 800, 1200 and 2000 grit, then used GT-85 PTFE spray to lubricate the bolt, being careful not to lube up the thread, then friction points on washers (I saw somewhere that lithium grease can degrade certain plastics, I'm sure it's fine but I had GT-85 anyway and thought I'd give it a shot). It's been two days now and it seems to be working well! If that changes I'll post updates but for now, looks like I've made it through unscathed thanks to you good folks! Thank you so much for the responses

Yea I thought about resorting to an external exp pedal as a fall back. This might make a lot of sense for me to do (lubricate the washers) as I noticed when I tighten it enough for it to hold and then move the pedal, it also turns the nut and loosens itself so this may in fact work. I'll try it ASAP (hopefully within 24hrs) and post results here. As always, I'll say thank you so much for the contribution, I'm genuinely grateful!

That's not overly surprising re. stock. I can't see much choice other than paying through the nose for a repair shop to have it for who knows how long :I I'd be incredibly grateful if we can make this happen somehow if you have an idea of how to proceed! In the meantime I may open it up and see what I can do, including @theElavators suggestion. I have been in once to check things are in place but I was on a contract (on a ship) and couldn't spend much time on it at that time. I can't thank you enough people, any more suggestions, I'm all ears!

Bottom line, my expression pedal on my Helix Floor unit came loose after I'd bought it 2nd hand and had it for only a few weeks! Tightening via the bolt on the side using an allen key only holds it until the pedal is used again and if I tighten any more it'll break parts, it already squeaks when I tighten it enough to hold briefly. After some digging, it seems replacing the washers on the pedal assembly might fix the issue. Looks straight forward. However, I'm getting so little help getting a part. I've been told I can send the unit for repair which will cost £60 + postage just for a diagnosis plus whatever repair/parts costs. There is a kit for sale but I can't buy it anywhere here in the UK and after a couple of emails to Full Compass, I was eventually told they are not allowed to ship to the UK and I'd have to find it locally...which doesn't exist. The kit is $5 (https://www.fullcompass.com/prod/607336-line-6-97-001-0016-washer-kit-for-helix). I'm not about to spend what ...£100+ to have some washers changed which I can do myself very easily. To add insult, these parts, in the UK, have a lead time of 3-4 months so I'd have to send my unit off for 4 months?!?!? I'm a full time musician, I need this to work! I've just spent £1000 to buy the thing. I was directed to Sontec for parts in the UK but again, lead times are 3-4 months and would cost £22 HOWEVER there is a "minimum" order amount that would have to be paid (exact amount was not given) so who the hell knows how much it'd actually cost, not to mention they came back with the parts list I gave them and said in very confusing fashion that some parts numbers are "superseded to the same parts number, sorry I'm not allowed to give these out" which is not only confusing as I don't know what "superseded to the same parts number" means but massively unhelpful to not be able to have the actual part numbers. They also, apparently, aren't able to get certain parts which I may or may not even need. Basically I just need the washer kit as per the link above. Am I really going to get no help from Line 6 here?! This is incredibly distressing, I can't afford to throw away money on repairs that should cost so little and I CERTAINLY can't afford to go out and buy another unit! Any help from anyone here would be massively appreciated as Line 6/Full Compass/Sontec are of very little use unfortunately. PLEASE HELP. Anyone in the US maybe that could order the kit and send it to me, I'd pay full cost plus a little extra. Also attached a pic of the pedal assembly and parts numbers if anyone would like to see.