decreebass

I've had this bug, too. Can't really figure out a way to replicate it, but I've definitely experienced it. No USB connection, either.

I couldn't replicate this. It updated to the correct amp in the following preset. Anyone else wanna give this a try?

Yeah, this is a bug. They were talking about this on TGP.

No, I don't really care about where the focus circle is on the on the image. But, I recorded a video demonstrating it; check it out: Excellent; thank you! A user at TGP pointed out an effective workaround; just save the entire preset between any/all snapshot changes.

Nah, I'm not gonna go through the hassle to do that (tried before I came here; arduous and annoying process). I'll send someone an email if there's a direct line to someone who will read it.

No, that's not the case; to replicate the issue, make a preset and add an Ampeg SVT 50th. Push and turn all the parameters so they're snap-enabled. Then set some settings via Focus View. Not all of the changes save. For me, the main one I noticed is the amp channel doesn't always save. I didn't make a detailed list of all the parameters, but there might be others that don't save.

Seems to be a snapshot bug. Snaps don't honor (all) edits made in Focus View, either. I just made a topic on that, but I thought I'd come in and validate your concerns. Maybe Line 6 will see this and dig in.

They said they don't want to do this to avoid having obsolete editions out there. The whole concept of a manual hasn't really caught up with devices like this that update regularly.

Yeah, it's a bit misleading to now blur the definition of what "Legacy" means. If it's not Agoura, it should be in Legacy. I was trying to find the Hype knob on my favorite amp and it wasn't there. Apparently, it's not been Agoura-fied yet, but it's not in the Legacy section.

Anyone else notice the Focus view doesn't seem to play nice with Snapshots? I'm using the Ampeg SVT 50th, I've pressed and turned all the parameters so they're snapshot-enabled, but then when I set snaps, some of the parameters change correctly, but not all. Hopefully they're looking into this... Hopefully Line 6 can implement a quick one-touch way to enable snapshot-enabling for Focus View. It's annoying have to push and twist 12-24 knobs (and then to have them not all work with snapshots).

This is an interesting idea. The only issue I see with it is that I want the un-shifted clank to be processed by the signal chain, not brought back in raw at the end. So ideally, the merge would be right after the pitch shifter (and possible EQ on path B) so that it could all be sent through the preamp as one signal.

Only if your amplified signal isn't loud enough to drown out the acoustic sound from the strings. So either play through speakers loudly or wear headphones and turn it up loud enough. Glad you got it sorted!

This is a big one, OP. A lot of people play at a quiet enough volume that when they use a pitch shifter, they can often still hear the strings acoustically and it gives the impression of a dual signal or problem with the effect. Unless you're playing with closed-back headphones and LOUD enough that it blocks out the sound of the strings acoustics, you'll hear both. That's why it doesn't really work to use a pitch shifter through monitors at low volume levels.

Show us (or tell us with as much detail as you can) your exact signal chain in the Helix. It sounds like your Simple Pitch is on a path that merges with an un-shifted path, because that's the only way 100% mix would get you anything other than a 100% shifted tone.

I think I get what you're saying. I'm not too worried about that, though, as it will be such a tiny fraction of the sound after it's been through an overdriven preamp and EQ and stuff. Again, I'm only concerned about preserving the immediate attack - routing that around the pitch shifter and everything below whatever Hz or initial attack (if I use the compressor method suggested above) will be routed through the pitch shifter. Anyway, looks like this is a pretty niche need and no one's actually tried it, so I guess I'll be the pioneer here and report back after I try a bunch of different things out :)