PEWhitworth

Cool. I'll try that. Thank you

Thanks for your quick reply. You got me thinking... On my Windows device, I went into System > Sound > Properties, and in 'Input settings' Helix was showing as '1 channel, 24bit, 48000Hz'. I changed it to '2 channels, 24bit, 44100Hz'. rebooted laptop & Helix and stereo has been restored. Thanks for your help

Hi, Since getting Helix Stadium XL I've been able to record to Audacity & BandLab via USB-C cable in stereo on Windows 11. I can't say exactly when it started occurring, but I can now no longer record from Helix in stereo - just mono. I recently updated Helix to 1.3.2. Whether it was the Helix update or a Windows update - I really don't know. I know I didn't change anything in Helix Global Settings (though I've just done a factory reset of these, which hasn't solved the problem). I've also uninstalled & reinstalled the Helix drivers. I can record from keyboards via USB in stereo, so I don't think it's a Windows/hardware issue. Any help much appreciated.