webrunner

I actually already have updated between my previous and even older versions and back to 3.11 and it is still present. That screenshot was during one of the rollback tests.... I appreciate your input!

After updating my helix rack to 3.11, there is now an orange vertical line on the screen at all times. I have tried factory resetting, downgrading firmware and re-upgrading and the line is still present. I did put in a support ticket and all they have suggested so far is what I have already tried. Has anyone had this issue (See pic)?