Well, I hate to say this but i think I got a bad one electronics-wise. None of the on board controls do what they are supposed to do in regard to alternate tunings. I've tried dozens of times to follow the videos and the manual to the letter and I just can't make it work. I have yet to have it let me program any alt tunings without Workbench. I even tried flashing the firmware in case there was a glitch somewhere. Didn't work. Tried what the manual said for resetting JUST the alt tunings. Held the model knob in while plugging in the guitar cable -pickup selector in the middle position. It didn't flash red 3 times. It won't even let me change the tuning in Workbench...sooo, I'll be calling my Sweetwater rep in the morning...sucks, I really like the instrument! Hopefully they do something since I just got it...I'd like one that works THAT'S for sure!