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leftyz

Alternate tunings on the fly -can't make it work!

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Ok, I'm stumped. Just got the Shuriken and I cannot figure out how to make a custom tuning, specifically tuning down a 1/2 step. Tried following the directions in the Pilots guide, saw another thread on here that had a link to a video that's no longer there. Tried looking up any videos on YouTube. Found some for the JTV but this seems to be different. I noticed in another section of the manual it says to use the User settings for custom tuning to make sure the low E string is tuned to D and that the Alternate Tuning knob is set to "model". Ok...totally confused...I can't get it to work. The guitar sounds and plays great besides that!

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If you want a 1/2 down tuning, it's already configurated in tthe variax memory, you just have to select the good position with the alt tuning knob.

You have to be on the model position to work -> the knobs lights are ON.

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3 hours ago, Steveclerget said:

If you want a 1/2 down tuning, it's already configurated in tthe variax memory, you just have to select the good position with the alt tuning knob.

You have to be on the model position to work -> the knobs lights are ON.

 

 

There is no half step step down tuning preprogrammed into the Shuriken. 

 

https://line6.com/data/6/0a020a3f2b0158828f020762b/application/pdf/Variax Shuriken Pilot's Guide - English .pdf

 

Page 13 of the pilot guide will give you a rundown of how to do it on the fly. Alternatively, you could also fire up Workbench and store it to one of the custom tuning banks if your still having issues. 

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I called Line 6 support and they told me just to use Workbench to do it...more reliable and easier than doing it on the guitar. Now if only I could get rid of the piezo “plink” on the A string. Trying the fret wrap today...

 

The thing I don’t get is the sequence of doing custom tunings. Do you set the alt tuning knob to “model” then go into programming mode, set the tuning, audition and then turn the knob to where you want it to save? That’s where I’m getting confused. The manual also says something about if you want to modify a tuning only then move the Alt Tuning knob back and away? 

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3 hours ago, leftyz said:

I called Line 6 support and they told me just to use Workbench to do it...more reliable and easier than doing it on the guitar. Now if only I could get rid of the piezo “plink” on the A string. Trying the fret wrap today...

 

The thing I don’t get is the sequence of doing custom tunings. Do you set the alt tuning knob to “model” then go into programming mode, set the tuning, audition and then turn the knob to where you want it to save? That’s where I’m getting confused. The manual also says something about if you want to modify a tuning only then move the Alt Tuning knob back and away? 

 

While Workbench HD is a nice visual method of creating an alternate tuning, if you're still looking to create one from the guitar itself, check out this video on our channel.

 

I'll try and clarify some of the particulars: First, it's easier to think of the "Model" knob as Banks of presets and the 5-way selector as one of the five presets in that bank. If you want to save a tuning with the preset (aka "Model") then the Tuning knob should be set to "Model." If you want to save the tuning over one of the 10 custom alternate tunings, then you would turn the Tuning Knob to that location. If you're already on the location you want to save when you start the process, for example you want to overwrite "Baritone" and start with the knob on "Baritone," then you simply roll off Baritone to an adjacent location and then back to Baritone to let the system know that is where you want to save. Note that the Standard tuning location cannot be overwritten. To reiterate, the "Model" tuning location is unique to each Model preset (For example, Lester-1 is the Lester model bank with the 5-way in position 1.) I hope this helps.

 

 

 

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3 hours ago, leftyz said:

I called Line 6 support and they told me just to use Workbench to do it...more reliable and easier than doing it on the guitar. Now if only I could get rid of the piezo “plink” on the A string. Trying the fret wrap today...

 

The thing I don’t get is the sequence of doing custom tunings. Do you set the alt tuning knob to “model” then go into programming mode, set the tuning, audition and then turn the knob to where you want it to save? That’s where I’m getting confused. The manual also says something about if you want to modify a tuning only then move the Alt Tuning knob back and away? 

 

When I’ve done the on fly a few times, I held down the model select button until it blinks. Then I choose my tuning bank (say custom 1). I then proceed to fret and play each string for my tuning (11th fret across all strings in your case). I then audition the tuning and if it’s good store it. 

 

Also in regards to the plink, also try restringing your Shuriken with 10-52s. The extra tension on the saddles has been reported to help with it. 

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9 hours ago, abonica said:

 

While Workbench HD is a nice visual method of creating an alternate tuning, if you're still looking to create one from the guitar itself, check out this video on our channel.

 

I'll try and clarify some of the particulars: First, it's easier to think of the "Model" knob as Banks of presets and the 5-way selector as one of the five presets in that bank. If you want to save a tuning with the preset (aka "Model") then the Tuning knob should be set to "Model." If you want to save the tuning over one of the 10 custom alternate tunings, then you would turn the Tuning Knob to that location. If you're already on the location you want to save when you start the process, for example you want to overwrite "Baritone" and start with the knob on "Baritone," then you simply roll off Baritone to an adjacent location and then back to Baritone to let the system know that is where you want to save. Note that the Standard tuning location cannot be overwritten. To reiterate, the "Model" tuning location is unique to each Model preset (For example, Lester-1 is the Lester model bank with the 5-way in position 1.) I hope this helps.

 

 

Well, I hate to say this but i think I got a bad one electronics-wise. None of the on board controls do what they are supposed to do in regard to alternate tunings. I've tried dozens of times to follow the videos and the manual to the letter and I just can't make it work. I have yet to have it let me program any alt tunings without Workbench. I even tried flashing the firmware in case there was a glitch somewhere. Didn't work. Tried what the manual said for resetting JUST the alt tunings. Held the model knob in while plugging in the guitar cable -pickup selector in the middle position. It didn't flash red 3 times. It won't even let me change the tuning in Workbench...sooo, I'll be calling my Sweetwater rep in the morning...sucks, I really like the instrument! Hopefully they do something since I just got it...I'd like one that works THAT'S for sure!

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10 hours ago, leftyz said:

Well, I hate to say this but i think I got a bad one electronics-wise. None of the on board controls do what they are supposed to do in regard to alternate tunings. I've tried dozens of times to follow the videos and the manual to the letter and I just can't make it work. I have yet to have it let me program any alt tunings without Workbench. I even tried flashing the firmware in case there was a glitch somewhere. Didn't work. Tried what the manual said for resetting JUST the alt tunings. Held the model knob in while plugging in the guitar cable -pickup selector in the middle position. It didn't flash red 3 times. It won't even let me change the tuning in Workbench...sooo, I'll be calling my Sweetwater rep in the morning...sucks, I really like the instrument! Hopefully they do something since I just got it...I'd like one that works THAT'S for sure!

 

Sweetwater is generally very good about customer service... it's actually borderline creepy, lol. If you're within their 30 day return window, just tell them you want another one. No point in mucking around with a repair if you can just start fresh. Good luck! 

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Yes, Sweetwater has fantastic customer service. Also, you are always welcome to contact our customer service department, they're a great group of guys as well. As for the manual, I am in the process of making an update because the on-board factory tuning reset feature was removed (the "plug in while holding down the model knob" part), if you want to reset the tunings, you have to load them from Workbench HD. If you don't get an exchange from Sweetwater for some reason (if it's new, I wouldn't see why not), then contact our customer service and we'll sort you out. https://line6.com/support/tickets/

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1 hour ago, abonica said:

Yes, Sweetwater has fantastic customer service. Also, you are always welcome to contact our customer service department, they're a great group of guys as well. As for the manual, I am in the process of making an update because the on-board factory tuning reset feature was removed (the "plug in while holding down the model knob" part), if you want to reset the tunings, you have to load them from Workbench HD. If you don't get an exchange from Sweetwater for some reason (if it's new, I wouldn't see why not), then contact our customer service and we'll sort you out. https://line6.com/support/tickets/

Yes they do! Got it sorted out with them and send it back for an exchange...and thanks for passing on the info about the reset. I must admit the current manual was a bit confusing but yes, if you changed things then a revised version would be good! Thank you! 

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4 hours ago, leftyz said:

Yes they do! Got it sorted out with them and send it back for an exchange...and thanks for passing on the info about the reset. I must admit the current manual was a bit confusing but yes, if you changed things then a revised version would be good! Thank you! 

Glad you got it sorted out. Let us know how the replacement goes. As for the manual, for now just ignore the onboard tuning reset (p.14 last paragraph).

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Will do! Replacement should be here soon...was able to get the SR 270 with the ebony fretboard! (For a slight up-charge...):-)  

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