RikJ
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Ok, I don't know exactly what I did but I disabled my Antivirus then I turned off Windows Defender and Windows smartscreen and then I downloaded the 3.01 installer again and ran it it from the command prompt and finally it installed.
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I tried downloading the 3.01 update for Native and when I tried to launch it I get a nsis.sf.net/nss_error. I tried everything suggested, redownloading, downloading from a different computer, launching from an external USB drive, running from a command prompt, same result. I even turned off the firewall and disabled antivirus protection. I'm running Windows 10. Anyone have any ideas ?
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Even though the Installer supposedly installs the Helix driver sometimes Windows interprets it as something else. Go to the Helix downloads and download just the device driver and install that and see it works. I believe it's version 1.91.
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I had the same issue even after performing the factory reset so then I powered off and back on holding the 2 left foot switches and it rebuilt all the presets.
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There is a new version of HX edit coming as well as a new firmware for HX Stomp. Once that occurs you will be able to import, export tones and I would figure Customtone will be accessable then.
