screwjack

Thanks both! Peter - Helix is/was on the latest FW and yes it is awesome - it was losing some of that functionality that was so disturbing! HX Edit was not fully updated - now at 3.1. I must have missed a HX Edit update notice or something. The odd thing is that i was able to use the new cabs on what must have been HX Edit 3.0 (which is how I knew about the graphical cab mic-ing). Or my backup got out of sync when I upgraded my Mac to a new machine and restored. Lesson learned on checking the SW version in any case. File under RTFM.

Many thanks Peter - upgraded to HX Edit 3.1 and problem solved.

Did a factory reset - still have the same issue - no graphical cone/mic, just the mic/distance sliders. I'm choosing the Princess and the 1X10 Princess cab to be sure not to grab a legacy item. Is there a way to reinstall the software? Something else I noticed after the reset - on the Factory presets the cabs are missing - so for preset 1, the US Double Nrm, The chain is Wah/Vol/Dyn/Delay/Amp/<space>/Mod. It's like the new cabs were disappeared.....

I'm on 3.5 and when I choose dual cabs I no longer see the graphic with the mic and speaker to tweak the position - I only see the old sliders. Did I accidentally tweak a setting or view? If so, how can I get those options back?

I've got a JTV-59, and a Mac running OS X Catalina. Monkey, of course, doesn't work with Catalina. So how is it we update or check the firmware on the Variax? I should note that I have no problems with Workbench HD or my Helix floor, and I do have the VDI cable and USB connector. So how do I update the firmware?