rwinking

I don't have a bad back, but the reason I bought the Helix Rack is so I would not have to bend over to change things. I love having my rack at shoulder level on my rig....I just reach over and tweak away.

Another way to go would be a second Xpression pedal dedicated to tweaking. You can pretty much control any parameter with a pedal like tremolo speed, gain, compression, etc.

I have a Helix rack and I use it with a SYN 2. Some of my modules are dual channels= and I would like to use the MIDI feature to switch between them. Say I have a dual Dumble OD. I can easily set up a patch for the cleaner side and then another one for the higher gain side. What I would like to do is be able to have it switch channels within the same patch. Right now I have a patch called Dumble Clean and then a copy of that patch called Dumble Gain that I switch to and it will switch the channel via MIDI. I would like to just have one patch with a foot switch that goes from the clean side to the dirty side within the same patch if possible. I hope this make sense.... thanks rick

Thanks Phil. I got off the phone with line 6 earlier and they were also baffled. It did it on all loops. They are thinking I need to send it back. I tried your suggestion about changing the loop to line level and that did the trick. It also changes the tone considerably in that a lot of highs seem to drop out. Are you thinking that I could maybe add the highs back in the global EQ? The odd thing is I have been using this for a year without the issue. I noticed it after the new update. However, I really think it must be coincidental as I have not heard of this issue with anyone else. Obviously something happened and it should not be acting this way. I may have to send it back although I Hate being with out it for three weeks!

Also if I run the Helix directly into my amp (guitar in to Helix, out via left mono out) there is no clipping at all. Does it sound like a bad jack in the Helix FX loop somewhere?

Yep. Everything was set for instrument. So I did more trouble shooting....if I run the Helix into my FX return (Which would be bypassing the preamps section of the amp and using amp models) all is well. If I go direct into the amp, all is well. It seems in 4CM when I send the preamp signal to the Helix it starts clipping.

They said they were well aware of the issue and that updating to 2.8.1 would fix it. It did not....

Not sure about that....is that an actual switch on the back like older hardware or is it internal? How would I find that? That is a good suggestion as it is that kind of clipping.

So I went ahead and set up a patch where the only thin in it was my loop so I could run 4CM. The clipping is still there. It is interesting that it happens on the neck pickup more and also if I give the preamp more gain. It is like something is being overdriven in the Helix when it is returned from the preamp. Like I said, I have used two different amps FX loops and the issue is there for both, so it is definitely in the Helix.

I tried quick pushes as well as holding it and it just had a mind of it’s own.

PS I loved the line about “being a bassist it was a little daunting to get involved with the Helix.....” Kind of makes me feel all warm and fuzzy knowing how bass players must look up to guitarists.

So I have another thread on here about some input clipping which started in 2.8 and is still there in 2.81. I am wondering if I can do what you guys are saying and just restore my Globals if that might fix it? As I am not home my question would be if I do the above and get to the restore part, will I get a choice of restoring Globals to 2.71 which I backed up, or would I have to restore it to 2.8 which I also backed up? thanks! You guys are the best!

I’ll for sure try that when I get home. Are you saying that going into global and switching the joy stick encoder from Selection to Model fixed it? That is great if I am getting what you are saying.

Yep, that is it....if I want to open up a block it takes about ten tries to get it to work Once I get to the choices (I.e. amp, cab, Distortion, etc.) it works fine. I have not called them back yet. I had the problem in 2.8 and he told me that 2.81 would fix it. I would rather not go back to 2.7 but may have to. Like you, I thought something was wrong with the joystick. It was good to hear that it was a software issue at least. Check out my other post about clipping in 4CM. That also started with 2.8 but could just be coincidental.....

I will check that out as I do have active blocks. When I get home later I will set up a patch with just the 4CM loop. I neglected to say that if I go direct into the amp, no noise. Also I switched out every patch cord at least three times. Thanks for the hint and I can’t wait to try it!