rwinking

So I went ahead and set up a patch where the only thin in it was my loop so I could run 4CM. The clipping is still there. It is interesting that it happens on the neck pickup more and also if I give the preamp more gain. It is like something is being overdriven in the Helix when it is returned from the preamp. Like I said, I have used two different amps FX loops and the issue is there for both, so it is definitely in the Helix.

I tried quick pushes as well as holding it and it just had a mind of it’s own.

PS I loved the line about “being a bassist it was a little daunting to get involved with the Helix.....” Kind of makes me feel all warm and fuzzy knowing how bass players must look up to guitarists.

So I have another thread on here about some input clipping which started in 2.8 and is still there in 2.81. I am wondering if I can do what you guys are saying and just restore my Globals if that might fix it? As I am not home my question would be if I do the above and get to the restore part, will I get a choice of restoring Globals to 2.71 which I backed up, or would I have to restore it to 2.8 which I also backed up? thanks! You guys are the best!

I’ll for sure try that when I get home. Are you saying that going into global and switching the joy stick encoder from Selection to Model fixed it? That is great if I am getting what you are saying.

Yep, that is it....if I want to open up a block it takes about ten tries to get it to work Once I get to the choices (I.e. amp, cab, Distortion, etc.) it works fine. I have not called them back yet. I had the problem in 2.8 and he told me that 2.81 would fix it. I would rather not go back to 2.7 but may have to. Like you, I thought something was wrong with the joystick. It was good to hear that it was a software issue at least. Check out my other post about clipping in 4CM. That also started with 2.8 but could just be coincidental.....

I will check that out as I do have active blocks. When I get home later I will set up a patch with just the 4CM loop. I neglected to say that if I go direct into the amp, no noise. Also I switched out every patch cord at least three times. Thanks for the hint and I can’t wait to try it!

I am using the Helix rack with an Egnater MOD50 and recently noticed some clipping. I thought it had to be the amp and spent a few hours trouble shooting it as it really sounded like a bad input tube, or jack. I then tried the Helix in another amp 4CM and found the same noise. I also tried and old Digitech GSP 1101 in the amp and it worked fine....no noise. So I am pretty damn sure it is in the Helix. It doesn't sound like a digital type noise at all and when I use more gain in the pre amp it definitely gets worse. I called tech support and they were thinking that maybe I had to send it back but I live in Montana and the nearest repair place is 200 miles away. Before I send it to California, does anyone have any ideas> I tried padding the guitar but that didn't help. And yes, I checked all of the input/output stuff and everything is as it should be. It just seems that something is overdriving something and it is in the Helix. Any ideas?

I found that my joystick had become intermittent after upgrading to 2.8. I thought it was a hardware problem but I called the company and they said that this was a known issue with 2.8 and told me to go to 2.81. I did that and the issue is back. Anyone else on this?

I’m using Antelope Zen. Sorry for yelling. I play rock and roll and my ears are bad.......

HAS ANYONE EXPERIENCED ANY LATENCY ISSUES WITH NATIVE 1.8? I HAVE. I'M USING PROTOOLS AND SINCE UPDATING TO 1.8 THERE IS A MAJOR LATENCY PROBLEM. I GO INTO PROTOOLS AND CHANGE THE BUFFER SIZE DOWN TO 32 SAMPLES AND STILL GET LATENCY. IT STARTED RIGHT AFTER THE UPDATE. THANKS

Thanks a lot. It makes sense.....I might stop on it with certain shoes with too much authority and then again later too little in order to compensate. I’ll try to pay more attention to it. rick

I have the helix rack and pretty sure this issue would apply to floorboards as well. I hit the up/down button and it often jumps ahead two or three patches. Same goes for the reverse. Something I can fix w/o taking it apart? Maybe squirt some cleaner in?

The amp I am wanting to switch is a modified Randall RM50. I am not sure if it uses shorting or not. Pretty much any on/off FS works I think. The stock pedal has two switches and goes out into two 1/4 “ jacks. One is for a boost and the other is for the channel switching. I kind of think it must be just on/off shorting?

I think you missed the question. I know how to import and export, but I am having the same issue. I save a preset and then I go back to it and it is not saved. I went to page 16 in the manual and that tells me how to import/export. So how do I save a preset in order to import or export it? I feel jtsuth's frustration....

Does none now any ultra simple step by step videos or anything to help me switch channels on an amp using my Helix rack? I want to be able to hit a FS on my Rack controller and switch between two different channels on my amp. I am not using any amp models. It seems like it would. Be a simple deal as the rack even has an external FS jack. pardon my ignorance, but all of the videos I have seen are a little more complex than I want to go. Something like: a) run a cable from amp to Helix FS jack b) go to.....etc. Thanks in advance.

I have a Helix rack and am suing it exclusively for FX. Up until I got it, I had been using the GSP1101. There is a big volume difference between the two. Say I am running the master on my amp at 12:00 and then using 4CM, I have to run the Helix around 1:00 to get any gig volume. On the GSP I only have to run it around 10:00 to get the same volume. Is there a reason for this or am I doing something wrong?

I carry mine in a standard rack. For the foot controller I use a 49 key synth case which also has enough room for the volume pedal. I did have to make a little space for it with some foam. THe case has a pocket for cables too. I can see the tuner on either the floor unit or the rack. I like the rack tuner with the new strobe feature which is huge.

Yeah.....welcome to Line 6.

Thanks Data Commando. I figured it out last night before I read this and what you said makes sense. Phil's error was in saying that the only thing you need to download is HXEdit, which would be true only if you have downloaded the new updater and then understood some other things about how this functions. It is really simple. If anyone needs a simplified method of doing this PM me. I know as a guitarist who has done a fair share of teaching, I understand what Phil was doing. When I taught beginners (which I won't do anymore....) I somehow would assume that they had certain knowledge of guitar that I thought we all know. It was hard for me to simplify things for students that didn't understand things that were simple to me but complex for them, given their very limited knowledge of the guitar. I am really new to the Helix, after spending years perfecting my knowledge of Digitech stuff.

I downloaded both. So now, every time i click on either of the downloads it then wants to install them again. how do I just open either one? Is there any way someone could do a step by step way to do this. The one that is posted leaves a little to be desired for a newcomer. It kind of says all I needed to do is download HX edit which I did. I read on and in another post there is the implication that I need to download the newest updater, which I did. Now what? Sorry to be such a pain, but there seems to be something missing?

Phil, your instructions are still confusing to me who is a new comer to the Helix Rack. From your post it looks like all you have to do is download the new updater and that will do it. So I downloaded the new updater 2.70 and then I opened up my HX edit as you said. It still reads 2.60. You made it sound so simple but am I missing a step?

I am using the Egnater MOD50 and Synergy 2 preamps in the loop of the helix rack and eventually into the power section of the Egnater. As each preamp has a volume and the Egnater has a master volume I was just curious how high to run the Helix master volume or the ramifications of running it full on or 50%.

Bump

Where are people setting the master volume on the Helix when using an outboard pre amp and why?