i am running ox x yosemite. and am unable to download the HD 500 firmware update 2.6 . i find that the monkey does not log into the server. keeps saying check if you have an internet connection or some such. been trying over many days. i have a pod hd 500. have tried the following
1/ delete monkey and download and reinstall
2/ try opening from the applications folder
but its STILL not worked. HELP please.