Here is my issue -- it might be operator error, or a device problem .. I don't know. Would love some thoughts.
System: Win 10, HD500X ... all drivers, firmware, software are up to date.
I am using HD500 Edit to design my tones.
I have a set list I'm working on. I am starting (mostly) from the metal and vintage packs which I bought recently. I cannot get the output levels to match (or even close) so I have added a volume pedal to each of 4 tones that I am working. (the level issue is another problem, but not the one I'm curious about today.)
here is the issue:
I sync my tones from the software to the HD500x, which ostensibly writes the files from the software to the device.
I step on a footswitch to move from one tone another ... one step -- and NO VOLUME PEDAL. I step a second time, the HD500X says 'syncing' and then voila, the volume pedal appears. I move to another tone using the footswitch ... no volume pedal -- I hit the same switch a second time, 'syncing' the voila, the volume pedal appears. Repeat. Repeat.
It is maddening. Then I shut down the HD500X Edit, and now there is no volume pedal on any of the tones I just edited.
I assume this is operator error -- but for the life of me, I cannot figure out what is going on here and why the tones wont write from the EDIT software to the device. (I've had this device for a while, and have had a UX8 for many years prior.)
Any help would be most welcome.
Earl