Search the Community
Showing results for tags 'connection problems'.
Found 2 results
-
Hi, I have a problem with the connection between my Helix Rack and the controller. When I use the original Cat-5 cable, everything works fine. But I tried using another one — it's also a Cat-5e cable — and when I connect it, the controller doesn't work. It only lights up, but doesn’t respond, and the rack displays a message saying “Controller must be updated.” It never updates… I’ve tried everything, I swear. Lot od cables and lenghts… What’s interesting is that I also tested it with an old Cat-5 cable I made myself — and if I connect it one way, it works, but if I flip the connectors, I get the same problem and it doesn’t work. I'm looking for help from anyone who has dealt with the same issue. Thanks!
-
Help. I've have my xtPro for about a year now and I've never been able to get anything out of it bar a low volume output, forcing me to turn up the volume on the amp, which just introduces noise. Can anyone help? The connection to to amp currently used is DI Effects Return (pod) to Return (amp) and Unbalanced Analogue Output (pod) to Send (amp). Any ideas?
