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Hi guys, I Please need some help. I sent my out of warranty Helix Floor in for service/repair recently. (I almost worked on it myself but didn’t want the pressure). Anyway, two of the TAP LEDs have been intermittently going out and back on again. The left two LEDs were out at first, then the righttwo. They would go back and forth weeks at a time, sometimes ALL would go out. I sprayed some contact cleaner from the top of all the switches for good measure (preventative maintenance) and they all went out for a few days then all came back on for a couple of days then the exact same issue came back again. Two LEDs out at a time intermittently for weeks at a time finally settling on the right two being out. I took it to the repair shop with the right two LEDs out. It is a Line 6 authorized repair facility nearby and the tech said he didn’t find any issues other than the TAP LEDs issue. He texted me this findings and asked for any more details on the issue so he would be clear. I texted him the details above and also offered what I found online: try reflowing the solder joints, cleaning the area and I also offered sources I found for Helix parts. After a day or two he said he reflowed the solder joints and reseated the switch & LEDs. He said the LEDs finally went back on and we decided to close out the repair ticket. So I brought my Helix home but a few days later, the issue is back. 1/2 the LEDs are out again on the TAP switch. This time the left two are out. Could anyone PLEASE HELP with some advice or experience so I can maybe steer the tech in the right direction to get a proper repair when I take it back? I’ve already had it in the shop over a month and will probably have it in the shop for a few months again from what I can tell from our texts. I almost wish I had just opened it up myself or took it to Calabassas directly to have it repaired. Line 6 isn’t too far from me anyway. Well here’s hoping for some help or direction. I can’t understand what could be going on with these LEDs, I hope there is nothing else going on related. thanks in advance. -Dave.

I bought a Spider HD150 III head amp new in 2009 as a backup amplifier but it was put into storage and it was not used. I plugged it in today and it that plays OK for about 5 minutes, then becomes intermittent, then cuts out with ticking noise. I haven't investigated any further, but I heard it could be a processor board problem. If so how much is a replacement board?

Well, after the first JTV59 I bought was bricked while doing a firmware update, I returned it to my local Guitar Center. They were kind enough to transfer in two different JTV59's so I could pick the one with the nicest top. That took a week. So, yesterday, back to Guitar Center I went and picked up a new JTV59, and played it last night. Really like the guitar. Tonight however, while practicing, I had the model selector set to SEMI and without any interaction on my part, the models would switch intermittently. Then the three position switch stopped working - it wouldn't switch between various models within the model selection. The three position switch works fine when just switching the magnetic pickups, but not with the models. Doesn't matter if I have VDI or battery (which is full) powering the guitar. I updated the firmware to 1.9, but that did not fix the problem. Neither did rolling it back to 1.82. Tonight I also noticed that there is an audible click when engaging the model selector switch. The click comes from the upper cavity and toggles with the selector switch. Not sure what that means. I'm getting frustrated. I love the way these guitars play and sound, but with this kind of reliability, who would be confident to gig with this? I mean, really, $1,500 and I'm two for two with defective units? (Boy am I glad I didn't spring for the US model) So, I opened up a tech support case and they say that they will get back to me within three business days. Great, that's next week! Anybody have any ideas? Frustrated, John